Avalara reviews

3.1

47% would recommend to a friend

(1,566 total reviews)
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Hugo Sarrazin

35% approve of CEO

47% positive business outlook

Avalara has an employee rating of 3.1 out of 5 stars, based on 1,566 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Avalara employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
3.0
Dec 16, 2013

I would never work there again

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Salary, BBQ's, people i worked with

Cons

They turn over way to many people. They dont give you your vacation when they let you go. They shake up the Dev group twice a year. They keep founders way past their usefulness.

3.0
Dec 4, 2013

Odd mix of fun, dysfunction and nepotism.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If you live on or near Bainbridge Island (non-ferry rider), this is by far the hottest technology company for miles (excluding Seattle and points east). Their solution is still fairly unique, the technology sound and they spend quite a bit of time improving their software based on client/partner input. Their aforementioned partners are vast - almost 400 ranging from ERP's, eCommerce platforms, POS systems, etc.- and the company has done a fantastic job of including themselves into as many sales opportunities as possible. If you accept a sales job here and are lucky enough to receive some good partners, your sales will be through the roof (rare). If you get stuck with many of the un-certified, lesser partners, it will be an upward climb to even sniff your targets (common). The people are generally amiable, save any form of management (more on that below) and the culture tries hard to be cool and hip. While there is a wide range of ages in seemingly the same position, everyone gets along well and there doesn't seem to be much animosity one way or the other.

Cons

While I understand the CEO's determination in keeping the "island culture" of Bainbridge, this company is getting too big too fast for them to keep trying to under pay and think that there is equal talent on their side of the sound. If you're not familiar with the geographic layout of their main offices, it is located on Bainbridge Island - a 35 minute ferry ride west of Seattle. Now while the idea of taking a ferry to work may sound appealing, I can assure you the novelty wears off quite quickly after realizing it just adds 35 minutes to your already 20-50 minute bus ride. And this is commuting from inside Seattle proper, add 30-60 minutes to that if you're coming from points east. So if being underpaid for a two or three hour commute sounds fun, this is the place for you. The only ones who do it happily are the few managers who are getting paid much too handsomely to complain. As I alluded to above, there is quite a discord between normal employees and the managers at Avalara. Never before have I seen such a blatant elitism that tends to permeate from almost all senior management. This is quite a contrast from the gregarious, outgoing nature of our CEO so it's quite puzzling, to say the least. They preach "open-door policy" but are rarely inviting, so much so that they barely know who's working for them! It's truly top heavy. Lastly, the nepotism here is rampant and probably has something to do with the stagnant wages they've been getting away with for years. If you're pooling from an area where people are reluctant to do the reverse commute (as I mentioned above), it's no small wonder you can pay as low as they do and still thrive. Top it off by hiring as many siblings, friends and neighbors as possible and you start getting into a complicated work environment. Naturally, there is preferential treatment to those of which who get the job based more on relationship rather than merit. The issue of exhausting the island pipeline for employees is also changing - it is getting much more difficult to find qualified marketing managers from Bainbrige, that are willing to work for 15-20% under fair market value. This is apparent in their new hiring techniques, which are to dupe candidates into thinking their role is based in Seattle when only about 10% of the workforce have offices there.

5.0
Nov 18, 2013
Recommend
CEO approval
Business Outlook

Pros

A brilliantly conceived product with very little competition in a marketplace, poised for explosive growth! Combine that with a team that is smart, passionate and driven to success, and you can understand why Avalara remains one of fastest growing companies in the country.

Cons

In a company of this size, you've got to be agile and flexible enough to handle quickly changing priorities, with enough tenacity to get the job done. If you can't handle ambiguity or multi-tasking, or require a highly structured environment, this would not be a good fit.

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