2.0
Sep 22, 2014
Avesis has a poorly run management staff that does not appreciate non management employees namely CSR's
Former employee, more than 3 years
Phoenix, AZ
Recommend
CEO approval
Business Outlook
Pros
Flexible hours, call center is open from 4:00am-6:00pm Mon-Friday. Some employees are approved for 4/10's.
Cons
Customer Service Department is not appreciated, given bonuses, incentives, etc. Christmas party was at a bowling alley, door prizes included an Avesis coffee mug, which everyone is given when hired. customer Service must have doctors note for sick days. Morale is poor throughout administrative, customer service, and claims positions. There are many other call centers/companies that are more stable (Avesis is in danger of losing major accounts) and way more appreciative of their employees. Horrible health insurance benefits. Family coverage (one or more dependents is over $500.00 a month.