Avetta reviews

4.0

72% would recommend to a friend

(446 total reviews)
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Arshad Matin

81% approve of CEO

84% positive business outlook

Avetta has an employee rating of 4.0 out of 5 stars, based on 446 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Avetta employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

446 reviews
2.0
Sep 6, 2023

Management is lost

Recommend
CEO approval
Business Outlook

Pros

Pay is decent People you work with on a day-to-day basis are great, but stretched thin Product can be very good if it all works

Cons

Upper Management has a disconnect of what goes on in day to day and what products can actually be offered to clients Managers of teams are very different, all have different top priorities and there is no one clear message being handed down from above Everyone is handed accounts with the same flat growth rate across the board vs accurate independent % and account size or previous growth is not accurately forecasted They're not able to tell if you are being paid commission accurately

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Avetta Response
2y
Thank you for your feedback. We will be happy to pass it on to our sales ops team.
1.0
May 13, 2023
Recommend
CEO approval
Business Outlook

Pros

Friendly entry training program. Hire people with little experience.

Cons

Expectations start nebulous and don't ever crystalize. Business strategies target weaknesses in human nature to trust that the company has the customer's best interest in mind.

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Avetta Response
3y
Thank you for your feedback. We would like to understand better what you are reffering too - please feel free to email us at hr@avetta.com.
1.0
Jan 22, 2023

Horrible Company

Recommend
CEO approval
Business Outlook

Pros

Good Schedule Don’t Micromanage Work is relatively easy Unlimited PTO

Cons

Horrible Management Lack of Diversity No training they put you on the phones the last day of the first week. People always quitting even management Lack of directions You never get to meet HR or speak with them unless you in trouble. The pay is terrible for the amount of work that is required Told them my pronouns multiple times and was always getting misgendered so def not LGBTQ friendly

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Avetta Response
3y
We are glad you found the work in a Supplier Support Specialist role relatively easy. All Supplier Support Specialist go through an extensive, 4-week training that includes knowledge base training, software proficiency, job shadowing, and occasional phone work to gauge readiness. This allows new hires to be well prepared to be on the floor and pass the necessary certifications. Each employee gets two chances to pass the exam in order to become certified. This training plan has proven to work for the majority of our valued Supplier Success Representatives. If an employee is underperforming, Avetta takes appropriate action. HR has an open door policy and always welcomes employees to reach out. The HRIS system and onboarding platform that Avetta uses allow new hires to self-identify their gender and pronouns. In addition, all employees are welcome to include their pronouns in their email signature – and many of them do so. Regarding diversity, 36% of our workforce belongs to underrepresented groups based on their race and ethnicity. Avetta strives to promote diversity and inclusion in its workforce and culture. This may be difficult to glean with a global employee base, but we certainly espouse the value of diversity. We are saddened that it was not your experience.
Viewing 43 - 45 of 446 Reviews

Glassdoor has 464 Avetta reviews submitted anonymously by Avetta employees. Read employee reviews and ratings on Glassdoor to decide if Avetta is right for you.