Avetta reviews

Work from home switch without shifting expectations for a different work environment. Value number of phone calls over percentage of closed sales. Yes, I work from home. Yes, I kept my job during a pandemic. No shift in mindset from the supervisors. I am now a work at home single mom, make shift educator, house keeper and more. I still get judged based on my number of calls I make per day. I am fully responsible for everything in life since working at home. While I appreciate that I kept my job, it would be valuable for supervisors to realize the impact of Covid on every aspect of our lives, not just the economy, working situation and amount of money I bring to the company. I have loved my job until now. I am mentally and emotionally exhausted and socially starved for non child/customer interactions. All that is important to my boss is the number of dials. I’m struggling with dials due to my children being home. I’m struggling as a single mom. Avetta doesn’t care. Avetta just wants the money.

The software engineering department is very unorganized and the leadership team doesn’t value people or show respect to them. Their software systems are a mess, poorly developed and extremely difficult to maintain or add functionality to them. Lack of common software processes (documentation, code freeze, QA process, deployment process, etc.), even things that seem basic just aren’t happening here. Many (myself included) are on our way out the door. Any competent engineer should steer clear of Avetta.