Is Avis Budget Group a good company to work for as a Rental Operations Agent?

Rental Operations Agent professionals working at Avis Budget Group have rated their employer with 2.9 out of 5 stars in 399 Glassdoor reviews. This is a lower than average score with the overall rating of Avis Budget Group employees being 3.6 out of 5 stars. Search open Rental Operations Agent Jobs at Avis Budget Group now and start preparing for your job interview by browsing frequently asked Rental Operations Agent interview questions at Avis Budget Group .

Does Avis Budget Group pay Rental Operations Agent employees well?

Rental Operations Agent professionals rate their compensation and benefits at Avis Budget Group with 3.0 out of 5 stars based on 399 anonymously submitted employee reviews. This is 15.4% worse than the company average rating for salary and benefits. Find out more about Rental Operations Agent salaries at Avis Budget Group.

How happy are Rental Operations Agent professionals working at Avis Budget Group?

33% of Rental Operations Agent employees at Avis Budget Group would recommend their employer to a friend. This rating has decreased by 46% in the past 12 months. Rental Operations Agent professionals have also rated Avis Budget Group with a 2.7 rating for work-life-balance, 3.3 rating for diversity and inclusion, 2.7 rating for culture and values and 2.7 rating for career opportunities.

What are the top reviewed jobs at Avis Budget Group?

Rental Sales Agent (353) , Operations Manager (236) , Customer Service Representative (223) , Manager (96) , Rental Sales Associate (80) , Service Agent (78) , Sales Associate (61) , Customer Service Representative (CSR) (60) , RSA (51) , Rental Agent (43) , Shuttle Driver (42) , Driver (41) , Sales Representative (39) , Agency Operator (38) , Shuttler (31)

What are the pros of working at Avis Budget Group according to real employee reviews?

"good benefit and a lot of hours" ((in 246 reviews)); "Many great people and pays well" ((in 219 reviews)); "Coworkers great and team players." ((in 71 reviews)); "This job is wonderful and the team is great." ((in 65 reviews)); "Work environment is good and friendly" ((in 56 reviews))

What are the cons of working at Avis Budget Group according to real employee reviews?

"Management is poor and HR is not really great" ((in 270 reviews)); "Low pay and they leave it to you to earn commission to make real money you can actually pay your bills with." ((in 180 reviews)); "Long hours but they do tell you that during the interview so barely a con I just had to put one" ((in 117 reviews)); "Nearly every single manager or above that I've worked with is horribly incompetent." ((in 115 reviews)); "work is a bit hectic and student salaries are low" ((in 111 reviews))

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Avis Budget Group

Avis Budget Group Rental Operations Agent reviews

2.9

33% would recommend to a friend

(399 total reviews)

Brian Choi

34% approve of CEO

25% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.0

Compensation and benefits

2.7

Culture & values

2.7

Work/Life balance

2.7

Career opportunities

2.4

Senior management

Rental Operations Agent employees have rated Avis Budget Group with 2.9 out of 5 stars, based on 399 company reviews on Glassdoor. This indicates that most Rental Operations Agent professionals have an average working experience there. Avis Budget Group is rated in line with the average (within 1 standard deviation) by Rental Operations Agent professionals compared to other employers within the Transportation & Logistics industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

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Reviews by job title

399 reviews

1.0

Jul 4, 2026

Good pay but high pressure and questionable practices

Rental sales agent

Recommend

CEO approval

Business Outlook

Pros

Good and timely pay, some benefits

Cons

Treating people like numbers, extreme pressure on sales and selling method advice more similar to scamming people than anything else

3.0

Jun 29, 2026

Survival of the fittest

Rental operations agent

Recommend

CEO approval

Business Outlook

Pros

Flexible Working Contract Time off

Cons

Insufficient Staffing Unrealistic targets Workload

1.0

Jun 25, 2026

Poor management and lack of support create frustration

Rental sales agent

Recommend

CEO approval

Business Outlook

Pros

There really isn't any pros any more, which is why I am looking for other opportunity Back in The day the commission was great, but now its impossible to reach the tiers

Cons

Management doesn't care about its employees—they seem more focused on making themselves look good than supporting the people who do the work. Instead of taking responsibility, they'll throw employees under the bus when it's convenient. The lack of respect, accountability, and appreciation creates a frustrating work environment. Employees deserve to be treated with fairness and professionalism, but that wasn't my experience here.

Viewing 1 - 3 of 399 Reviews

Jobs at Avis Budget Group

Seasonal Car Rental Agent

Territory Performance Manager

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Sales Performance Manager

Sales Performance Manager

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Avis Budget Group

Avis Budget Group Rental Operations Agent reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good pay but high pressure and questionable practices

Survival of the fittest

Poor management and lack of support create frustration

Jobs at Avis Budget Group

Avis Budget Group reviews FAQs

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