Is Avis Budget Group a good company to work for as a Rental Operations Agent?

Rental Operations Agent professionals working at Avis Budget Group have rated their employer with 2.9 out of 5 stars in 399 Glassdoor reviews. This is a lower than average score with the overall rating of Avis Budget Group employees being 3.6 out of 5 stars. Search open Rental Operations Agent Jobs at Avis Budget Group now and start preparing for your job interview by browsing frequently asked Rental Operations Agent interview questions at Avis Budget Group .

Does Avis Budget Group pay Rental Operations Agent employees well?

Rental Operations Agent professionals rate their compensation and benefits at Avis Budget Group with 3.0 out of 5 stars based on 399 anonymously submitted employee reviews. This is 15.4% worse than the company average rating for salary and benefits. Find out more about Rental Operations Agent salaries at Avis Budget Group.

How happy are Rental Operations Agent professionals working at Avis Budget Group?

33% of Rental Operations Agent employees at Avis Budget Group would recommend their employer to a friend. This rating has decreased by 46% in the past 12 months. Rental Operations Agent professionals have also rated Avis Budget Group with a 2.7 rating for work-life-balance, 3.3 rating for diversity and inclusion, 2.7 rating for culture and values and 2.7 rating for career opportunities.

What are the top reviewed jobs at Avis Budget Group?

Rental Sales Agent (353) , Operations Manager (236) , Customer Service Representative (223) , Manager (96) , Rental Sales Associate (80) , Service Agent (78) , Sales Associate (61) , Customer Service Representative (CSR) (60) , RSA (51) , Rental Agent (43) , Shuttle Driver (42) , Driver (41) , Sales Representative (39) , Agency Operator (38) , Shuttler (31)

What are the pros of working at Avis Budget Group according to real employee reviews?

"good benefit and a lot of hours" ((in 246 reviews)); "Many great people and pays well" ((in 219 reviews)); "Coworkers great and team players." ((in 71 reviews)); "This job is wonderful and the team is great." ((in 65 reviews)); "Work environment is good and friendly" ((in 56 reviews))

What are the cons of working at Avis Budget Group according to real employee reviews?

"Management is poor and HR is not really great" ((in 270 reviews)); "Low pay and they leave it to you to earn commission to make real money you can actually pay your bills with." ((in 180 reviews)); "Long hours but they do tell you that during the interview so barely a con I just had to put one" ((in 117 reviews)); "Nearly every single manager or above that I've worked with is horribly incompetent." ((in 115 reviews)); "work is a bit hectic and student salaries are low" ((in 111 reviews))

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Avis Budget Group

Avis Budget Group Rental Operations Agent reviews

2.9

33% would recommend to a friend

(399 total reviews)

Brian Choi

34% approve of CEO

25% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.0

Compensation and benefits

2.7

Culture & values

2.7

Work/Life balance

2.7

Career opportunities

2.4

Senior management

Rental Operations Agent employees have rated Avis Budget Group with 2.9 out of 5 stars, based on 399 company reviews on Glassdoor. This indicates that most Rental Operations Agent professionals have an average working experience there. Avis Budget Group is rated in line with the average (within 1 standard deviation) by Rental Operations Agent professionals compared to other employers within the Transportation & Logistics industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Reviews by job title

399 reviews

4.0

Apr 6, 2026

Good pay . Bad work-life balance

Rental operations agent

Recommend

CEO approval

Business Outlook

Pros

Opportunities to more than double your base salary with commission. Friendly team/camaraderie Good benefits (rental discounts, dental/health cover, etc)

Cons

Poor work life balance. often working 6 day weeks on unsociable hours with last minute rota changes High targets. not much proper training

5.0

Apr 2, 2026

Good job and good salary

Rental sales agent

Recommend

CEO approval

Business Outlook

Pros

It’s not always easier but if you’re good at sales it’s totally worth it

Cons

It can be a bit hard navigating the whole sales process in the beginning

4.0

Apr 2, 2026

Former employee

Rental agent

Recommend

CEO approval

Business Outlook

Pros

Decent pay and work environment

Cons

Sales pressure and long hours

Viewing 7 - 9 of 399 Reviews

Jobs at Avis Budget Group

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Avis Budget Group reviews Avis Budget Group Rental Operations Agent reviews

Avis Budget Group

Avis Budget Group Rental Operations Agent reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good pay . Bad work-life balance

Good job and good salary

Former employee

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