employer cover photo
employer logo
employer logo

BAYADA Home Health Care

Engaged Employer

BAYADA Home Health Care reviews

3.6

69% would recommend to a friend

(4,197 total reviews)
avatar

Bryony Winn

65% approve of CEO

61% positive business outlook

BAYADA Home Health Care has an employee rating of 3.6 out of 5 stars, based on 4,197 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BAYADA Home Health Care employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

4K reviews
3.0
May 28, 2015
Recommend
CEO approval
Business Outlook

Pros

I've been a Clinical Manager at Bayada for the past several years and can honestly say that the service as well as support office staff are some of the nicest people I've ever worked alongside. People truly care about their clients. People are generally kind and friendly and willing to help out when asked. Of course this can vary amongst offices and regions since the company is spread out over the entire U.S. Generally though you can see and feel the camaraderie.

Cons

Unfortunately there are too many cons to count. Let's start with the turn over rate. It must be sky high because every month there's at least 2 new employee orientations at the huge company headquarters in NJ officially named "The New Jersey Learning Center" and they post group pictures of the new employees in the weekly bulletin and there's easily 30 new employees hired every other week. The company is growing but certainly not that quickly. Reasons for the high turnover? My guess is burnout. Office employees are overworked and the offices are grossly understaffed (and underpaid for that matter). Your work week is 40 hours and you're paid salary but you're phone blows up every evening and all weekend and visits are expected at all times of the day and night. Imagine creeping outside someone's house at 2 in the morning because you have to do a mandatory annual supervisory visit on a nurse that only works night shifts. Insanity. And lastly, the benefits are the worst I've ever had in my entire career. That goes for health benefits (which are outrageously expensive to begin with and we're just announced premium increases of up to 10% for subpar coverage) as well as holidays, personal time, vacation time, and sick time. All substandard for the healthcare industry. So there's your reasons for CM and CSM burnout! They do this semi-annual employee satisfaction survey and really go overboard when explaining how they're going to make changes based on the results of the surveys however in all the years I've been here, no changes have been made to the benefits. I've just been charged more money and given the same amount of paid time off. So I wish they'd stop pretending to care what employees have to say. It's disingenuous.

avatar
BAYADA Home Health Care Response
11y
Hello, I am sorry that you feel that our benefits are expensive. It is true that other healthcare organizations, especially hospitals, offer similar benefits at a lower costs. Unfortunately, insurance companies and other payers pay less for home care services which limits our ability to offer the same benefits and pay as hospitals. Compared to other home care agencies – BAYADA’s benefits and pay are very comparable if not better. Each year we strive to improve our offering and variety of choices. We have done that again this year and have even been able to keep the costs of certain plans the same as last year. It sounds like you have many ideas for improvement at the company, and we certainly welcome your honest feedback. If you haven't already, please speak to your director about your concerns. Most importantly, thank you for everything you do for your clients and caregivers.
1.0
Sep 5, 2014

I can't get out soon enough

Recommend
CEO approval
Business Outlook

Pros

You'll never go thirsty if you learn to drink the Kool-Aid.

Cons

As others have said - STRESS is incredible. There is more and more work put on you... you have to find time to recruit, interview and hire field staff (because they keep track of how many new hires you get through orientation - called NHO), then you give the work to these new people because the company tracks how many employees work their first shift (called NHB) so the established employees leave and you start the cycle again... hire them/work them/lose them because you're working the next group of new hires. Oh and have you gone out to market this week? Did you complete your missed shift reports? Is the filing caught up? Spend half of Tuesday completing field employee payroll. Have you contacted your clients to fill them in on changes to the schedule? Get ready, QA will be here next week... now Operational QA is coming, did you complete the latest satisfaction survey? You're oncall tonight. Staff, staff, staff, cover callouts and you need to get out and market - we need more clients. Its your week to clean the office, you need to focus on recruiting because your "days to hire" isn't meeting the performance standards, staff, staff, staff, cover another callout, . Tons of turnover in the offices because the stress and workload cannot be sustained. My Divisional Director has been to my office three times in almost two years... why should she when we send a report every Monday showing what is coming up and then send another one on Friday "the week in review." I am actively looking for a new opportunity and it cannot come soon enough.

1.0
Aug 28, 2023
Recommend
CEO approval
Business Outlook

Pros

Helping families and becoming part of their family.

Cons

I’ve had an experience with Bayada that left me deeply concerned about their priorities. It's evident that this company places a higher value on their bottom line than on the well-being of both their employees and the families they impact. One of the most glaring issues is the company's disregard for work-life balance. Employees are constantly expected to work long hours, often sacrificing valuable time with their families due to Bayada being unable to keep adequate staffing . This not only affects the mental and physical health of employees but also puts undue strain on family relationships. Additionally, the lack of comprehensive benefits for employees and their families is disappointing. Health insurance plans are often inadequate, making it difficult for employees to access the healthcare they need, let alone their family members. This neglect of the overall welfare of their workforce reflects a lack of genuine care. Furthermore, Bayada seems to prioritize cost-cutting measures at the expense of employee satisfaction. Office layoffs and downsizing are frequent occurrences, causing job insecurity and anxiety among the workforce. It's disheartening to see how little consideration is given to the livelihoods of the very people who drive the company's success. In conclusion, it's evident that Bayada prioritizes profit margins over the well-being of both employees annd families. This profit-driven mindset is detrimental not only to the individuals involved but also to the company's long-term sustainability. It's high time they reevaluate their values and begin placing the welfare of their employees and families at the forefront of their priorities.

avatar
BAYADA Home Health Care Response
2y
Hello, thank you for sharing your experience with us. However, your comments are troubling and not ones we take lightly. We would like for you to contact us at feedback@bayada.com so we can address and escalate them appropriately. We hope to hear from you.
Viewing 7 - 9 of 4,197 Reviews

Glassdoor has 4,376 BAYADA Home Health Care reviews submitted anonymously by BAYADA Home Health Care employees. Read employee reviews and ratings on Glassdoor to decide if BAYADA Home Health Care is right for you.