Is BECU a good company to work for?

BECU has an overall rating of 3.0 out of 5, based on over 749 reviews left anonymously by employees. This rating has decreased by 8% over the last 12 months. 40% of employees would recommend working at BECU to a friend and 37% have a positive outlook for the business. The best reviews about BECU have been left by employees working as Member Consultant II , Contact Center Representative and Contact Center Consultant .

Does BECU pay their employees well?

According to anonymously submitted Glassdoor reviews, BECU employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at BECU. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at BECU?

40% of BECU employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated BECU 2.7 out of 5 for work life balance, 3.0 for culture and values and 2.4 for career opportunities.

What are the top reviewed jobs at BECU?

Member Consultant II (55) , Member Consultant (49) , Manager (18) , Contact Center Representative (13) , Contact Center Consultant (11) , Customer Service Representative (11) , Branch Manager (10) , Consultant (9) , Director (9) , Mortgage Loan Officer (9) , Member Consultant III (8) , Teller (8) , Software Engineer (7) , Analyst (6) , Anonymous (6)

What are the pros of working at BECU according to real employee reviews?

"Great benefits and enforced vacations" ((in 137 reviews)); "Great atmosphere and culture." ((in 52 reviews)); "Overall great people to work with and spirit of collaboration rather than hoarding resource or divisive competitiveness between teams." ((in 51 reviews)); "Good work life balance; work can be interesting and rewarding serving members" ((in 50 reviews)); "Coworkers are great and really can become your friends outside of work too (varies by location)" ((in 26 reviews))

What are the cons of working at BECU according to real employee reviews?

"Poor management communication." ((in 31 reviews)); "Senior leadership has resorted to serious politics and what is really being generated is beautiful PowerPoint decks." ((in 23 reviews)); "Training was a bit hectic." ((in 14 reviews)); "This is the 1st company I have ever seen that the managers do not actually work." ((in 14 reviews)); "Upper management does not understand what the worker level employee does in their daily routine." ((in 10 reviews))

What are employees saying about BECU layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about BECU layoffs and their outlook for job security at BECU in 2026.

What are the top reviewed BECU locations?

Tukwila , Seattle , Kent , Spokane , Everett , Bellevue , Tacoma , Spokane Valley , Auburn , Dallas , Houston , Lynnwood , Saint Louis , Washington , Lacey , Bonney Lake , Bothell , Federal Way , Puyallup , Woodinville , West Seattle , Boise , Chicago , New York , Mesa , Oklahoma City , Gallup , Frisco , Midlothian , Calabasas

BECU reviews

3.0

40% would recommend to a friend

(701 total reviews)

Beverly Anderson

48% approve of CEO

37% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (701 reviews)

Ratings by demographic groups

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BECU has an employee rating of 3.0 out of 5 stars, based on 701 company reviews on Glassdoor which indicates that most employees have an average working experience there. The BECU employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

701 reviews

1.0

Mar 6, 2018

Don’t Believe The Hype

Member consultant ii

Recommend

CEO approval

Business Outlook

Pros

Benefits that’s about it

Cons

Outside of the benefits everything else is terrible. BECU is ions behind everyone else in the financial world in all aspects. They promote themselves like a bank but don’t have the infrastructure to support it. Very much a bank in disguise of a credit union. No fluidity in processes between departments. Everyone is on a different page and a lot of finger pointing happens. If you work in the branch you will wear a million hats and also be expected to still hit your numbers. The stress is not worth it. Have an HR issue? Don’t even bother they will force you out. New employees start out at higher pay than tenured employees and they know this. Don’t count on getting promoted unless you’ve been with BECU for more than two years or you suck up to the managers.

BECU Response

8y

Thank you for the feedback about your experience with BECU. We are sad to hear that it does not match the workplace that we pride ourselves on creating and reinforcing each and every day. We value our employees tremendously and continue to seek out ways to improve their overall experience. This includes the infrastructure to support their work and employee feedback is an important tool in this process. As a not-for-profit credit union, BECU strives for balanced performance. It’s not just about the numbers, but rather how we can provide the best value and service to our members. Employees are essential to creating the positive, personal interactions with our members that differentiate us from other financial institutions, and we believe that educating members about our services is vital to helping them achieve their financial goals.

1.0

Mar 2, 2018

IT Analyst

It analyst

Recommend

CEO approval

Business Outlook

Pros

Pay and benefits are passable

Cons

Unprofessional work environment. Employees are very rude and will not share work related information. Managers expect to be sucked up to. Software used belongs to the stone age.

BECU Response

8y

Thank you for taking the time to share your experience of working at BECU. We appreciate your feedback and take it seriously as it helps us reflect on our opportunities for improving. We strive to support a work environment that has options for employees to share their feedback. This includes our open door policy with all leaders and employee surveys, which provide us the opportunity to review comments and respond appropriately. We apologize if this was not your experience while employed with us. As we grow and expand our business, we realize there is an opportunity to evolve our systems and make significant investments in technology that will better serve both our members and employees. We know this process can be challenging and will take a hard look at the impact on our employees as we navigate this journey.

4.0

Feb 16, 2018

Software Developer

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good Company. Work life balance is great. Trying to be agile

Cons

Slow in general. Salaries can be better

Viewing 544 - 546 of 701 Reviews

Jobs at BECU

Mortgage Advisor - Tukwila Financial Center

Sr Mortgage Advisor - Greater Puget Sound

Member Consultant Regional Support

Sr Product Manager – Deposit Growth & Execution

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