Is BELAY a good company to work for?

BELAY has an overall rating of 3.4 out of 5, based on over 688 reviews left anonymously by employees. This rating has decreased by 6% over the last 12 months. 54% of employees would recommend working at BELAY to a friend and 48% have a positive outlook for the business. The best reviews about BELAY have been left by employees working as Client Success Consultant , Virtual Executive Assistant and Executive Virtual Assistant .

Does BELAY pay their employees well?

According to anonymously submitted Glassdoor reviews, BELAY employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at BELAY. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at BELAY?

54% of BELAY employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated BELAY 3.7 out of 5 for work life balance, 3.3 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at BELAY?

Virtual Assistant (305) , Executive Assistant (45) , Client Success Consultant (33) , Virtual Executive Assistant (23) , Bookkeeper (22) , Independent Contractor (20) , Administrative Assistant (13) , Freelance Virtual Assistant (12) , Executive Virtual Assistant (11) , Independent Contractor/Virtual Executive Assistant (8) , Solutions Consultant (7) , Placement Coordinator (6) , Social Media Manager (5) , Virtual Bookkeeper (5) , Contractor (4)

What are the pros of working at BELAY according to real employee reviews?

"Flexible hours are great for work/life ratio" ((in 28 reviews)); "Flexibility and great people to work with" ((in 24 reviews)); "Good clients, flexible schedule, good support" ((in 18 reviews)); "Great leadership" ((in 16 reviews)); "serve many great clients" ((in 16 reviews))

What are the cons of working at BELAY according to real employee reviews?

"The pay is low and don't seem to review hourly pay often" ((in 89 reviews)); "No benefits BUT…this year they are starting to offer benefits and I’m very excited about that!" ((in 35 reviews)); "Taking any sort of time off is a total pain and often not worth it." ((in 7 reviews)); "They pay rate is extremely low as well." ((in 6 reviews)); "Limited growth opportunities; compensation does not align with the demands of the role." ((in 5 reviews))

What are the top reviewed BELAY locations?

Atlanta , Houston , Nashville , New York , Dallas , Charlotte , Los Angeles , Denver , Austin , Orlando , San Antonio , Chattanooga , Roswell , Chicago , Kansas City , Phoenix , Detroit , Tulsa , Washington , Colorado Springs , Tallahassee , Tampa , Columbia , Savannah , Birmingham , Illinois City , Richmond , Grand Rapids , Durham , Raleigh

BELAY reviews

3.4

54% would recommend to a friend

(282 total reviews)

Tricia Sciortino

55% approve of CEO

48% positive business outlook

Ratings by category

3.7

Work/Life balance

3.3

Culture & values

3.3

Diversity & inclusion

2.9

Senior management

2.9

Career opportunities

2.5

Compensation and benefits

BELAY has an employee rating of 3.4 out of 5 stars, based on 282 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BELAY employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

282 reviews

3.0

Mar 18, 2022

Supplemental Income Approved

Virtual assistant

Recommend

CEO approval

Business Outlook

Pros

Clients you work with are awesome. Sometimes your client will send you gifts during the holidays. Some Belay employees will reach out when they should to make sure you're doing well in your engagement. If you're needing supplemental income this is a good place to work.

Cons

No health insurance. No bonuses. Not much help with tax season. Lots of role changes in their management. Interview process is lengthy. Pay increase is non-existant. Hourly pay seems to be lower than other work-from-home companies. You're a contractor to them, so if you need help with outside forms, you'll most likely get the run around.

BELAY Response

4y

Hello there and thank you for taking the time to leave this review. We are sorry that BELAY did not turn out to be the best fit for you. It is evident on our application that our roles are 1099 contractor roles and that it does not come with health benefits, overtime, etc. We discuss this during the interview process as well. As far as our pay rate, we are actually leading in hourly pay compared to our competitors. Additionally, we have not had any recent changes in our management, unless someone has gotten promoted which is only an asset to our contractors and clients. We believe we provide an incredible service for both clients and contractors alike, and our team is dedicated to serving well across the board. With that said, we have a dedicated Contractor Services team who gladly jumps in to help our contractors with any issues or guidance they may need. We are glad to hear that you enjoyed your clients and we wish you all the best.

4.0

Oct 15, 2021

Great Company, Low Pay

Virtual assistant

Recommend

CEO approval

Business Outlook

Pros

Everyone you work with at BELAY is absolutely incredible. Uplifting, available, helpful! They truly walk you through the process when you're first starting out.

Cons

Even with 8 years of experience, the starting pay was extremely low. After 1 year of engagement you are eligible for an increase, however it was only $1/hour.

BELAY Response

4y

Thank you for leaving a review! We are glad to hear that you have enjoyed your time here at BELAY and feel supported. Our pay is highly competitive in the market that we are in and we are proud of the service we provide in finding our VAs the best clients to work with.

5.0

Aug 12, 2021

Love my Job and Client!

Virtual assistant

Recommend

CEO approval

Business Outlook

Pros

Absolutely love my job with Belay. The environment and support are like no other. They truly care about their clients and you as an employee.

Cons

Honestly no downsides. Belay has been pretty communicative on opportunities to improve in your position and provides you with the support needed when you feel helpless.

BELAY Response

4y

We really appreciate you leaving this review! It is great to hear that you feel supported and cared for!

Viewing 64 - 66 of 282 Reviews

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BELAY reviews

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Supplemental Income Approved

Great Company, Low Pay

Love my Job and Client!

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