BMC Software reviews

4.0

80% would recommend to a friend

(2,876 total reviews)
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Ayman Sayed

85% approve of CEO

69% positive business outlook

BMC Software has an employee rating of 4.0 out of 5 stars, based on 2,876 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BMC Software employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

3K reviews
1.0
Mar 25, 2019
Recommend
CEO approval
Business Outlook

Pros

Extremely rewarding environment for technical people who can turn their software skills into products that help enterprise level companies succeed in business management.

Cons

Management is obsessed with nanomanagement (yes, even worse than micromanagement). They have managers spend all days investigating where an employee has not performed well. This is mostly their primary mission. I know this because I had to participate in their evaluations. Everything is kept as a secret and their HR team is 100% useless in making technical people and management work together. Directors hold grudges against anyone that offers any constructive criticism and then make your departure their primary mission no matter how beneficial you are to the bottom line. The culture there tries to present a happy and pleasant culture but most US based employees live in fear that their job will be handed over to someone in India or Mexico. Layoffs are weekly occurrence somewhere in the US office and almost always target technical employees. It's actually amazing that Peter L allows this to happen, but he probably does not even know that it is happening. Since only those who report to him directly are allowed to give feedback. You can do well there with the right manager who understands what your job is, but those managers don't last long and usually get kicked out by directors who see them as competition.

1.0
Aug 11, 2018
Recommend
CEO approval
Business Outlook

Pros

Good work life balance Staff camaraderie is quite pleasant

Cons

Never ever bring up issues to HR, they are there to screw you and will actually set you on the path to layoff or termination. They will defend bad behavior in managers to protect the company and could not care less how it affected you. Yes, you get some disingenuous statements but they do not mean what they tell you. The company just felt lost and the staff, in general, just appeared defeated. The company feels like they spend more time engineering their finances and not their products. Their benefit costs are very high and the overall benefits have been getting stingier over the last five years.

1.0
Nov 13, 2017
Recommend
CEO approval
Business Outlook

Pros

-Good benefits -Competitive comp plan -Competitive enterprise solutions

Cons

Corrupt leadership and office politics has destroyed the corporate culture and office morale . The toxic work environment has led to high turnover and disgruntled employees. Sub par customer service paired with a "drive-by selling" technique is destroying the small customer base that has yet to switch to ServiceNow. The sales ecosystem is broken, the field, ISD, presales, customer relationship managers have different agendas and poor communication which often leads to these teams working against each other causing confusion/dissatisfaction with customers

Viewing 4 - 6 of 2,876 Reviews

Glassdoor has 3,312 BMC Software reviews submitted anonymously by BMC Software employees. Read employee reviews and ratings on Glassdoor to decide if BMC Software is right for you.