BMC Software reviews

As the company is transitioning from onprem to a saas model, it seems to me that leadership and middle management really seems to struggle with getting the right execution/setup resulting in many staff who are overworked. I guess this is what happens when concerns raised don't go to top management or they simply just don't listen, all while the leadership team keeps on saying how people are its most important asset, yet they do something that is the complete opposite. Eg. -Laying off much needed staff without any regard on how it may impact operations for existing staff who keeps on taking a crazy amount of additional workload -No learning can take place due to workload / or no coverage -Poor career development (coaching is non-existent, minimal, and no formal procedures) -Management's answer to everything is always 'no budget' -As a career development initiative, leadership team came up with the idea of taking staff off queues to maintain documentation (How is that helpful to a tech person's career you may ask showing that management is completely out of touch) -Leadership's use of buzz words and hiding behind pretty powerpoint slides and charts during all hands meetings (may be because they are unaware of the daily struggles of the team on the ground) -Poor communication across teams; teams unresponsive and focused on meeting their own targets -No proper enablement / tools to do our job well: access, or some other setup is often broken, which we need to sort out ourselves on top of having to do our own job -Lack of procedures: Always a goose chase when trying to find the right information -Scattered information which is always hard to find

There has been several Sr. Executive layoffs over the past 4 years. In 4 years, I've had 4 bosses, seen at least 6 Sr. executives get laid off. Every April there are layoffs, and you never know if it'll be your turn (there doesn't seem to be a method to the madness). Although we have a twice annual bonus structure, in 4 years I have only seen a 100% payout once, it usually only pays out 50%, then depending on your ratings (can be less than that). In 2017, moral has been super low, we've seen the President or our division get his walking papers, and so many more changes within the SCC location , it seems most people have doubts or uncertainties about their future here. The current overall climate is quite and no-one talks about the most recent changes out loud. Sr. staff attempts to give reassurances, but I can tell folks are questioning their future with BMC. No where enough cultural diversity. The scales are tipped drastically in favor of "cheap labor." Making it impossible to hire more diversity within the USA. There is a new company president, so lets see how things finally shake up.