BSI reviews

3.5

58% would recommend to a friend

(1,012 total reviews)
avatar

Susan Taylor Martin

79% approve of CEO

61% positive business outlook

BSI has an employee rating of 3.5 out of 5 stars, based on 1,012 company reviews on Glassdoor which indicates that most employees have a good working experience there.

Reviews by job title

1K reviews
3.0
Sep 30, 2021
Recommend
CEO approval
Business Outlook

Pros

Easy to get hired. Can build a lot of experience quickly if not outsourced. Direct managers were incredible when local. Certifications paid for, room for community outreach activities.

Cons

Very punishing billability model for lower end employees, actively high churn and burnout. Stonewalled from progression. If you’re not inner circle you won’t move up. They prefer to hire in rather than promote internally, super political and pull the ladder up behind you type of stuff. Some serious wage discrepancy with my female co workers as well. (Same position, I was making 22k more with zero consulting experience upon hire, and when she promoted above me, she only made 3k more). Myself and a manager level left when we asked about promotions and then were no longer provided enough hours, and therefore didn’t qualify anymore despite having sent emails out every week to people looking for work and joining the weekly calls. If you get outsourced you’re screwed, you will be a glorified secretary. The commute times for clients are also brutal, I’ve had 5 hours of driving on top of a 10 hour day, and other times when it was 2-3 hours a day with a 10 hour days 5/week for months at a time of fit testing, and then missing out on meal stipends because you’re 40 miles out not 50. Also some major racism issues, where team leads have posted some pretty unacceptably ignorant stuff on social media and left soon after when confronted and reported, and “”allegedly”” paid folks off to sign NDAs and go no further legally in another branch. Also if your manager isn’t local you’re just in for an awful time.

1.0
Jun 10, 2021
Recommend
CEO approval
Business Outlook

Pros

Great 401K match at 5% dollar-for-dollar.

Cons

Zero on-boarding process whatsoever. You have to search for all the information, and the intranet is a nightmare. The last employee handbook for the Central Region of the US was updated in 2013! No resources are given out, you have to ask for them, if they even exist!

2.0
Apr 11, 2019
Recommend
CEO approval
Business Outlook

Pros

Good Benefits and nice coworkers

Cons

Salespeople do not last long. 100% attrition.

avatar
BSI Response
7y
The turnover of our sales team is a concern and, as a cyclical trend, there has been a recent increase that is being addressed. Sales is a complicated profession and with many competing tasks that distract from revenue generating activities. It is no surprise that today’s sales person – industry agnostic - spends only 1/3 of their time selling. Time management techniques are critical for today’s sales professional to reach his/her success metrics which includes quota and more importantly customer satisfaction and relationship building. While our rate of turnover is not 100% we have seen higher than average rates over the past 18 months There are many reasons employees leave BSI including generational trends, active recruiting from our competitors, employee misalignment, job expectations, and sales culture. No matter how you spin it, the data reflects an unfortunate trend and we do not turn a blind eye to it. We are reviewing our on-boarding process and training program to make certain that team members are aligned and aware of job responsibilities, roles, territories, and expectations. We are also creating career development programs to help support a growth path for all employees, particularly salesperson development and mentoring/coaching. Continual improvement is part of who we are, which means we are often implementing changes that can seem disorganized but we always have our employees’ interests and well-being top of mind. As our transition to the next phase of development comes to pass, we anticipate less disruption in our operations. Nevertheless, thank you for your feedback and perspective. We value all input.
Viewing 34 - 36 of 1,012 Reviews

Glassdoor has 1,153 BSI reviews submitted anonymously by BSI employees. Read employee reviews and ratings on Glassdoor to decide if BSI is right for you.