Backbase reviews

3.1

46% would recommend to a friend

(127 total reviews)
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Jouk Pleiter

52% approve of CEO

39% positive business outlook

Reviews by job title

127 reviews

Reviews about "Culture"

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3.0
Jul 18, 2026
Recommend
CEO approval
Business Outlook

Pros

-- internal career opportunities exist

Cons

- poor and ever-changing management, too many managers - client retention is low, lead conversions is very low - micromanagement, low trust on employees - company vision changes too frequently, blindly following AI trend - low salaries, no hikes

5.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

After my first few months, I have found Backbase to be an ambitious, fast-moving and genuinely collaborative company. The strategy is evolving rapidly around AI-native and agentic banking, which makes the work highly relevant and creates many opportunities to contribute. People are accessible, ideas can move quickly, and there is a strong bias for action. I have also experienced the Backbase CODE in practice, particularly collaborating as one, starting with the why, telling it like it is and raising the bar. Employees are given meaningful responsibility and can have visible impact without waiting for lengthy hierarchies.

Cons

The pace of change can be intense, and priorities sometimes evolve quickly. This is probably not the ideal environment for someone looking for a highly predictable, narrowly defined or routine role. Success requires comfort with ambiguity, proactive communication and the ability to continuously reprioritize.

5.0
Dec 23, 2025

Great place to work

Recommend
CEO approval
Business Outlook

Pros

One of the best jobs I've ever had. Unfortunately my role got cut due to layoffs but I would have stayed here for years if that weren't the case. Great autonomy to employees, great collaboration, communication and organization. Good leadership.

Cons

Unexpected rounds of layoffs, but it was the case in tech for a while.

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