Backbase reviews

3.1

46% would recommend to a friend

(127 total reviews)
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Jouk Pleiter

52% approve of CEO

39% positive business outlook

Reviews by job title

127 reviews

Reviews about "Culture"

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1.0
Jan 3, 2023

Stay Away!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Overall good people on day to day teams who are friendly and helpful. Remote work.

Cons

What was once a vibrant team with strong culture is very much less so and morale is at an all time low. The North American side of this company has been very badly mismanaged and it is starting to show; the seams are coming unraveled and unfortunately the core teams are paying for it by working long/stressful hours to clean up the messes they did not create. Layoffs are beginning to happen (right before Christmas - when the CEO informed the whole company this would not occur a month previous - and with a pittance given to those who were let go) but the management that led the team into this place still remains. Until they really fix the issues, I would strongly advise staying away from this company.

2.0
Jan 2, 2023

Lots of manual spreadsheets, internal meetings, micromanagers and fluff

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Talented, friendly and helpful local team members in the US. The use of smart tools, apps and technology stands out. Flexibility to work fully remote. Decent employee benefits and pay.

Cons

Very high employee attrition. This is not surprising, given some of the following: - An awful lot of manual spreadsheets, internal meetings and confusing reporting structure. - Too many cooks in the kitchen. Every department here in the US has it's own boss in Amsterdam. Sales reports to someone else than the marketing team does. Customer success has its own boss in Amsterdam as well and they report into another VP than the engineering teams do. The HR team has its own leader in Amsterdam as well. The list goes on. And on a regular basis these bosses are not on the same page. - And all those bosses in Amsterdam like to be in control and think they know everything better. Even if your job title is Regional VP or Director, don't think you have a lot to say. You get directed and overruled quite often by the Sr. Managers overseas. - When looking for career advancement, is has been my observation that management often looks for outside new candidates first instead of looking at the existing employees. There are so many talented people overlooked this way. - A very high workload and pressure most of the time. Because of the high employee attrition, the feeling of being understaffed and overworked is a consistent factor.

5.0
Nov 14, 2022
Recommend
CEO approval
Business Outlook

Pros

Company has a great design culture and processes

Cons

Not sure if there were any cons, I had 2+ good years working here

Viewing 55 - 57 of 127 Reviews

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