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      Backbase

      Engaged Employer

      Backbase reviews

      3.1

      46% would recommend to a friend

      (639 total reviews)
      avatar

      Jouk Pleiter

      52% approve of CEO

      39% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.5

      Work/Life balance

      3.3

      Culture & values

      3.0

      Compensation and benefits

      3.0

      Career opportunities

      2.7

      Senior management

      Backbase has an employee rating of 3.1 out of 5 stars, based on 639 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Backbase employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      639 reviews
      4.0
      Feb 11, 2015

      Great company with strong vision and talented people

      Senior developer
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are two big departments in Backbase: R&D and Expert Services. R&D department delivering a product and ES integrating it and consulting customers. It is possible to move inside departments and teams if you suddenly don't like working in other group. Company gives ability to grow professionally and to embody your ambitions. Salary indexed every year based on peer review and PDP review. If you perform well salary will be increased up to 6% otherwise you get 2% rise. Colleagues are very professional and you can really learn a lot in this environment. Scrum methodology allows to fill less pressure on the process. Company provides with nice free lunch in the office and snacks/cookies/drinks during a day. Backbase encourage self education and compensate books and conferences.

      Cons

      If you want to negotiate for some special conditions or advantages to yourself do it before signing contract. Company growing and that causing some instability and unclarity. Not much collaboration at the moment between groups, but this getting better. Backbase don't hold people much

      5.0
      Jan 6, 2015

      Great Company with lots of potential

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Backbase is a company that challenges me to be at my best. It's a company that gives real opportunities for anyone open to it. I really love working for this company, over more then 2 years i've been around and i still love it. The international environment, freedom in doing your job is great. Great culture!

      Cons

      The company is still on the move which means that there are some "growing pains". This means that not everything is arranged (yet) and sometimes you need to adapt to the situation. backbase exists already 11 years but still has that "start-up" mentality. It 's becoming more mature every year and will be there for a long time, the future looks promising!.

      2.0
      Dec 30, 2014

      Great people, but poor management holding back the company

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Many highly skilled and smart professionals make this an interesting place to work, learning from peers, technically inspiring. Good atmosphere on the work floor, folks are kind and very supportive of each other. Good support from HR, flexibility to deal with personal circumstances.

      Cons

      The company is too much sales/opportunity-driven to make this a sustainable product development organization. R&D is suffering the most: no product vision, no attention for technical debt, no consistent roadmap. Only one good product manager on board which is not enough for all the Scrum teams. Roles keep on changing, unclear/mixed responsibilities, micromanagement from the top down. Due to all this, attrition is incredibly high; it seems they can only get people from abroad where they don't know the company's reputation yet. Such a pity because the product and the technical staff provide a lot of potential.

      avatar
      Backbase Response
      11y
      Want to let you know that I do share your concern about the challenges. 2014 was not a really good year for some RnD teams. So what are we doing to make things better in 2015: 1) we have simplified the organisation into two Tribes: the CXP and the DBP tribe - and within these Tribes autonomous squads, 2). On the tech side there is great new stuff happening within the CXP team, preparing the 6.0 architecture - just check-in with BartdH of Niels for an update. And on the DBP side, that team is doing really cool stuff - both server (micro-services / dockersrs) and client side (angular - web components) - check in with guys like Bennie, Dragos and Ben to get an update. 3). We are making steady progress in improving the management structure - ask Joost or Maiia. I have coffees with a lot of people in Backbase that have ideas or concerns. Just ping me and we can chat in person - and see how we can improve things. Thanks! Jouk
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