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      Backbase

      Engaged Employer

      Backbase reviews

      3.1

      46% would recommend to a friend

      (639 total reviews)
      avatar

      Jouk Pleiter

      52% approve of CEO

      39% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.5

      Work/Life balance

      3.3

      Culture & values

      3.0

      Compensation and benefits

      3.0

      Career opportunities

      2.7

      Senior management

      Backbase has an employee rating of 3.1 out of 5 stars, based on 639 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Backbase employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      639 reviews
      3.0
      Dec 1, 2014

      Nice people, crap codebase, too many people walking off

      Senior developer
      Recommend
      CEO approval
      Business Outlook

      Pros

      You work in an international atmosphere with people who are (mostly) nice, very bright and good at what they do. No intradepartmental infighting, open and friendly culture. Nice office space, nice lunch facilities, good work/life balance, good facilities (laptops, screens etc) to do your work. Freedom to work from home if you need to (in case of partner/child sickness, etc). Office located in the center of Amsterdam, easy to reach by public transport or by car, although the paid parking is hideously expensive.

      Cons

      Lack of direction and focus, no sense of appreciation, bad to no communication. Constant shuffling of roles, constant initiatives that start out of thin air, then disappear again without a trace with people being moved in and out of them with no apparent plan. No focus on code quality at all, hack something on top of the existing hacks is the modus operandi. Management has a team on their hands with which they could steamroller the competition but does not seem to know what to do with it. In the last 6 months 8 people walked off, including the QA lead and the second R&D manager inside of 3 years, and as far as I can see all this is treated as business as usual. No one left with more than 3 1/2 years on the team, most have a year or less with the product.

      avatar
      Backbase Response
      11y
      Thanks for sharing your feedback. Want to let you know that I deeply care and acknowledge that that 2014 was not a great year for some parts of the BACKBASE RnD organisation. I totally agree with you that we have great people / engineers in RnD and that they deserve a strong and solid organisation. Please ping me for a coffee or beers, so we can talk. Would love to personally fill you in on the improvements we are executing now / early 2015. Looking forward. Jouk BTW: there are many team's / units in Backbase that do very well (great atmosphere, great code, getting things done). Its our goals to have all teams do well.
      4.0
      Sep 19, 2014

      International and entrepreneurial environment!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Dynamic company in a true multicultural and international environment. Great and always supportive team of colleagues. Fun stuff like Friday after work drinks, sailing the Backbase boat and yearly parties. Being part of a growing and succesful company is a great experience!

      Cons

      A lot of pressure and high expectations. Of course usual for a growing company but some might experience this as stressful.

      2.0
      Sep 16, 2014

      International and friendly environment, poor management

      Consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      The projects allow you to be involved with large projects of interesting clients. Opportunity to travel and to work with the customers' teams. Experience with new and modern frameworks.

      Cons

      The product is very buggy, and so much time is spent on troubleshooting. You are taken from one project to another very quickly, jumping to the mess that was left by the person who worked on it before, because he had no time. The upper management itself has no clear vision and do not listen to the warnings and requests of the employees; it is focused on revenue and isn't focused on core problems, such as product quality and employees development. They give big promises to clients which can be hardly kept after letting the employees sweat a lot.

      Viewing 622 - 624 of 639 Reviews
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      Glassdoor has 817 Backbase reviews submitted anonymously by Backbase employees. Read employee reviews and ratings on Glassdoor to decide if Backbase is right for you.