Bandwidth reviews

3.8

66% would recommend to a friend

(462 total reviews)
avatar

David Morken

71% approve of CEO

63% positive business outlook

Bandwidth has an employee rating of 3.8 out of 5 stars, based on 462 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Bandwidth employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

462 reviews
1.0
Apr 18, 2017

Proceed with Caution

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- work-life balance as long as you aren't in middle management - executive leadership is accessible to anyone - will work with you when emergencies come up - will invest in you if you are one of "the chosen ones"

Cons

- Your experience at Bandwidth will 100% depend on who your direct supervisor is, and the leadership above them. I worked under 3 different managers, in 2 groups, and only 1 of them of them cared about her team. The other two were only interested in their own careers, and constantly took credit for the work their team members did - hard work and intelligence are rewarded in some groups, but other groups require blind obedience. I spoke up when unethical and illogical decisions were being made and was constantly written up for insubordination -if you want a company that rewards clocking in, keeping your head down, and clocking out, this place is for you. - as other reviews have stated, if you make an enemy in HR or upper management, there is nothing you can do to save yourself - Bandwidth used to define its own path but is now copying its competitors - The director I worked under fired or pushed out ~10 employees over the course of 2 years in a group of 8 - NO diversity at Bandwidth. If you aren't a white, wealthy, Christian, conservative, it's hard to succeed. - David Morken is FANTASTIC, but more and more information is being withheld from him when things happen because he would make the company change for the better, which is expensive, time-consuming, and against the scheming other leaders have

1.0
Dec 7, 2021

My 3 Years

Recommend
CEO approval
Business Outlook

Pros

90 minute workout lunches & great health insurance. They've recently increased yearly PTO allotment, on top of volunteer & challenge days. I have never once felt pressured to pray at a company gathering. I always found this to be a peaceful time where gratitude was expressed for employee contributions.

Cons

Pay. Leadership is aware of the industry discrepancy. Salary ranges have strict caps, so internal movement to other positions may mean a pay cut. Management. I've never experienced anything quite like it. There is so much wasted energy put into protecting a broken system. Change is not welcome. Suggestions for improvement are seen as a personal insult. Covid-19 Handling. Bandwidth initiated a temporary work from home policy that lasted for a little over a year & reversed that decision with a 2 week notice, mandating that employees return to the office on June 2, 2021. Upon receiving the email informing me of this decision, I immediately reached out to my leadership to express that I hadn't yet been vaccinated. My plea was that I'd be given time to get vaccinated & allowed to delay my return 14 days after my second vaccine (per CDC guidance). I offered to show proof throughout this process, so they knew I wasn't trying to get out of coming in. When asked if I felt comfortable returning, I stated I would never choose to return at that time, as I felt it was an avoidable risk. I was told anyone who wanted to get vaccinated, could've already done so at that point & that I needed to return to the office on June 2 as required. In person culture was too important to the mission to wait until I was fully vaccinated. Reread that. No formal training. Employees train new hires while doing their full time job. Management is not a resource.

2.0
Sep 18, 2022

Anti-family policy

Recommend
CEO approval
Business Outlook

Pros

Good people. Decent benefits. Interesting work.

Cons

5-day in-person requirement. Increasingly authoritarian leadership.

Viewing 28 - 30 of 462 Reviews

Glassdoor has 497 Bandwidth reviews submitted anonymously by Bandwidth employees. Read employee reviews and ratings on Glassdoor to decide if Bandwidth is right for you.