Bandwidth reviews

3.8

66% would recommend to a friend

(462 total reviews)
avatar

David Morken

71% approve of CEO

63% positive business outlook

Bandwidth has an employee rating of 3.8 out of 5 stars, based on 462 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Bandwidth employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

462 reviews
4.0
Aug 8, 2023

Great company, if you're based in Raleigh NC

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Healthcare plan, extended lunch hours, stock options etc. A lot of the people you meet in the business are great at what they do and are happy to help. The 'whole person' ethos driven by the CEO can really be felt across the organisation and the company really does care about and look after its people.

Cons

They've recently announced they're closing the UK office to go fully remote and laid off individuals that were the life and soul of the EMEA team. The EMEA team feels disjointed and deflated now we don't meet or collaborate as an organisation. Products and processes are very US centric and the 'international' (i.e non-US) org feels like an afterthought with product leaders coming over to present new products/initiatives we're launching that will be released in the US but not over here. Job perks (i.e free on-site gym memberships, lunches, childcare etc.) don't generally get replicated outside of HQ. If you're not based in Raleigh it feels like you're often on the outside looking in

2.0
Sep 10, 2022

It was all going so well

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

This was, by far, the best place I'd ever worked till last week. Benefits are standard, salary is OK - work life balance used to be excellent, making salary more than OK. Career prospects are excellent, a well oiled machine with many very knowledgeable and driven people (for now). The people that work here are among the most genuine, hard working and kind hearted I've ever had the pleasure to work with. The management under Bandwidth I'd experienced has been exemplary.

Cons

As many have said, there has been a clear mandate to "return to the office" 5 days a week in the very near future. CRO not seeing eye to eye with a few key people has been observed, lead to some churn. Likely very significant churn ahead, key senior individuals and junior members alike. Already lost a few, long standing, very senior folk.

5.0
Nov 13, 2021
Recommend
CEO approval
Business Outlook

Pros

Great sales team, with truly fun and talented people

Cons

The commercial structure creates issues when moving through the sales cycle, also the service delivery and support teams such as porting and NOC are not up to standard. Overall its not a customer centric approach which makes retention of new accounts through POC's and in general difficult. You need to be able to Fire fight well to keep key accounts

Viewing 421 - 423 of 462 Reviews

Glassdoor has 497 Bandwidth reviews submitted anonymously by Bandwidth employees. Read employee reviews and ratings on Glassdoor to decide if Bandwidth is right for you.