Bankers Life reviews

3.8

66% would recommend to a friend

(2,246 total reviews)
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Scott Goldberg

84% approve of CEO

64% positive business outlook

Bankers Life has an employee rating of 3.8 out of 5 stars, based on 2,246 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Bankers Life employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
1.0
Apr 30, 2018
Recommend
CEO approval
Business Outlook

Pros

The people in my office were nice and gave the best advice they could (not all of it was great). The other relatively new guy in the office understood the struggles and issues of the company.

Cons

I should have read more Glassdoor reviews before working for them, because a lot of what I experienced was in other reviews. Here is my experience: I graduated college in December and needed to find a job. I did not receive a job offer for a sales position from any of the top companies I applied for so I was still searching after a month. I saw an easy apply on LinkedIn for an insurance position at Bankers Life and figured I would apply since it was a sales position. I went in for an "interview" that week and the manager spoke to me about the position. It was less of an interview and more of a hype up session for Bankers Life. Showing me that top producers go to exotic places, make six figures, and have a work/life balance. I was concerned about the commission only pay, but I was assured that with the recent Graduate Agent program and other bonuses I would be fine. I was also told that Bankers pays for all of my leads and that there were "more leads than agents to follow up on." I was also told that during the two office days I would be making calls, but they were not cold calls since they would be people who had requested information or needed to know about Medicare. These were huge lies and I did not even began to realize the extent of how false the promises were until I was already working full time. After the interview I decided to pursue my Life/Health license, but kept the door open to other jobs. Nothing came up and after I passed the exam and received my license (3 weeks for the course/test and 3 weeks of waiting, Bankers pays you nothing to help you and all expenses are on you) I started working full time for Bankers. I was told I would be reimbursed for my expenses, but it was not always clear when that would happen. I soon realized it would not be until I was a successful new agent (3,000 agent performance credits and 9 applications in), I was also only going to be reimbursed for $200 when my expenses thus far had been closer to $500. My boss even told me she convinced her boss to reimburse me twice, but I never saw that money either. When I started to work full time for Bankers week by week I started to see through the false promises. The leads I was given were either bad numbers, already given to another agent before, low income, or 50 miles away. I had almost no success with the leads that were close to me. I set about 10 appointments in my time there, but few of them yielded any results. I went on appointments with my field trainer but they were also few and far between at times, most of them required a follow up appointment before we wrote business and for many we never made it to the follow up. We had entire days where everyone cancelled or rescheduled, which comes with the business but it happened a lot. The office barely had the basics and lacked a fridge and microwave. The Santa Barbara office was opened in March 2017 so I should have seen the red flag when there was only one new agent who was still there and he came in December 2017. I had to make close to 200 calls every phone day and it was definitely cold calling because most people were rude to me because they had been called before or asked me to take them off my list. Near the end of my 6 weeks working full time I was asked to start doing 40 door knocks a week, which meant I was to go around random neighborhoods and knock on doors to see if they needed any more insurance (again with little success). I looked for part time work while I was there to help out but the hours I was expected to commit at Bankers prevented me from finding anything. Even the one grad bonus I got was less than expected. My expected $500 bonus became $383 after money was taken out for errors and omission insurance and new agent holdback. I know these are to protect the agent and company but it is not advertised up front and makes it even harder to get by. In total I worked at Bankers Life for 6 weeks (how long I was appointed with them) and I do not think I even broke even after all of the expenses, plus gas, and they will not even pay for your first set of business cards (which took a long time to process). There are very successful agents at Bankers who are making top money, some branches have multiple people making 6 figures. The issue however is that Bankers Life is more concerned about highlighting their success stories than fixing the issues at the lower levels. They say that you will be successful if you work hard and that it will not be long until you are making good money. I worked hard for 6 weeks and when I struggled to pay rent for two months I decided enough was enough. Other insurance companies had reached out to me and showed me programs that involved small base salaries to start. Bankers Life has high turnover like any insurance company, but there was no indication to me that they want to fix that. They had no real model for me and I was just expected to call and door knock as many people as possible in hopes that I get lucky and find someone willing to buy insurance. I was never given realistic expectations and was misled at every turn. The fact that not a single negative review has an official response from Bankers Life shows that they know the problems and do not seek to fix them. If you are a college student who needs a job you are better off working at a coffee shop for a few months than wasting your time at Bankers Life. If you do not have months worth of money saved or are an experienced agent it is a risky gamble that will likely not pay off. I did not quit because I lacked the hustle or work ethic, I quit because I was lied to about the quality of tools I would be given to succeed. Because at the end of the day I was using my own laptop to keep track of the awful leads that led me nowhere. The 14 total appointments I went on in 6 weeks was pathetic. Bankers is great if you are successful, but you are nothing to them if you fail to make any sales off the little help you are given.

5.0
Mar 10, 2016
Recommend
CEO approval
Business Outlook

Pros

I have been with bankers for 6 years now and have seen a lot of people come and go and the only commonality they ALL had was laziness. When you get a commission based job you don't have a 9-5 job you have a 24/7 career and you need to try to be successful. This year on renewals alone I will make 97k and not have to sell a thing! I adverage 300k in new business each year! You just have to LAST in this business to make money! My first year I made 25k but I pushed myself the next year to win the annual contest and have been in 5 exotic locations all expenses paid for me and a guest!

Cons

The only con that I count as a con and not the bs "I have to call people!" Fyi it's an insurance company! You will have to call people!!! It's what we do!!! If you want appointments then you need to call and ask for them! But my only con is that we here have no competitive rates for the young generation. We are focused on 50 and up and geared to retirement and I want to get young blood involved more

1.0
Apr 4, 2013
Recommend
CEO approval
Business Outlook

Pros

not a single one to be found

Cons

- they lie to your face during the interview process, denying up and down that you'll be cold calling which is in fact exactly what you'll be doing - they require you to pay for your training which no legitimate employer should ever do - once they have your money (the recruiters and some mid to upper management at the branch get bonuses for how many new heads they get in the door) they will exploit you as free labor to make hundreds of hopeless calls to trim the list of their crappy leads down to who is actually still alive, not on the DNC list, etc. etc. What do they care if you succeed as the one in a million who can actually make sales through cold calling or not? Its not like they invested anything in you apart from a three day orientation where they had to pay one guy to speak to a room of fifty or more hopefuls who got duped and drank the kool aid. - shameless scare tactics are taught under the guise of "sales techniques." when i say shameless I mean it, they even told me to not take no for an answer seven times before giving up and to not be afraid to get kicked out of a person's home. who wants to make a living doing that? Seriously, this was one of the biggest mistakes of my entire life. I invested close to $1,000 on taking the insurance licensing class, paying for other online courses, buying supplies and gas money from driving all over the place (none of which they reimburse you for) and a month later I had nothing to show for it besides a smaller bank account than when I got hired since it is 100% commission. In fact the one promising appointment I had booked my first week they tried to take from me since their pyramid scam requires all new agents for the first month or two to go on all appointments hand in hand with a senior agent. Since I didn't book enough appointments to make the management team happy they demanded I turn over what little chance I had to make money over to the senior agent assigned to me for the following day so he could run them by himself. They literally tried to steal from me. Insane. They say its set up that way so the experienced agent can mentor you but really you are just there to make extra calls for the senior agents at no cost to them. The deal is you are supposed to book the appointments, then the senior agent does all the talking and you just sit back and observe and learn and if the senior agent makes the sale you split the commission 50/50. In reality the twelve hour days I put in making literally 1,000 phone calls over three days did little more than to give a senior agent a few more opportunities to make money. The scam is that with their contracting there is a clause that states if a new agent doesn't get a certain amount of sales after three months they are not offered the opportunity to stay on board with the company, so any commissions split by them just get turned over completely to the senior agent. Total pyramid scheme.

Viewing 7 - 9 of 2,246 Reviews

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