Highly unqualified leads presented as "warm leads", customer is forced into making an appointment for any basic information. Unless you're selling in sub-prime locales, where they make the bulk of their $$$ by praying on the uneducated. Can be put in compromising situations, homes where people just had COVID-19 or relatives who lived there. Home's where (prospective customers) people are openly using illicit drugs and have weapons visible upon entry.
They have a huge ad spend, which in their mind equates to guaranteed results. Which is nonsensical if the rest of your pyramid scheme is filled with inexperienced employees, or those lacking the understanding of what it takes to fulfill said role.
Leads in sum are garbage, they funnel previous customers and other guaranteed buyers to their longstanding favorites. It's a boys club like most sales organizations, this one however (Bath Saver) is one big imposter.
The customer becomes a number as they are unable to fulfill their intentionally created "back log" or " waiting list" as they like to pitch it. Snipe the competition with ad-spend, take everyone out of the market, and then service the customer last.
It's a terrible business model, where they champion selling "postponement" which seems flat out insane and illogical.
I mean, to any pro, that alone should tell you everything you need to know.
Customer service is nil, everything gets deferred to salesperson. Even a call directed to the warranty department, will then get forwarded BY the warranty department asking you to address the issue.
Oh and the kicker here, its a Canadian brand with a Canadian website. And then re-badged and represented as an American company to consumers in the USA.
Almost every single customer from every creed has questioned why my offerings don't align with our website?
Oh sorry, that's the "Canadian Market". Even though they used the site to schedule an appointment lol.
Talk about bad business, from start to finish.
Oh and pay/benefits, no mileage reimbursement, no company vehicle, no base salary, no expense card.
How about having 20% of your total earnings (which will be minimal at best) being held back until install. And then being at the mercy of an understaffed department, with a back-log of work that gets completed via favoritism. It's plain awful, and totally by design.
There's no money here, don't waste a moment of your time with these amateurs'.
