Bath Fitter reviews

3.2

56% would recommend to a friend

(622 total reviews)
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Glenn Cotton

68% approve of CEO

44% positive business outlook

Bath Fitter has an employee rating of 3.2 out of 5 stars, based on 622 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Bath Fitter employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

622 reviews
2.0
Jan 3, 2017

Poor Treatment

Recommend
CEO approval
Business Outlook

Pros

Flexible schedule, reimbursed for some mileage, some of the events are fun to attend, quality product

Cons

Can only work up to 28 hours a week, don't see the money I should be earning from leads/sales, not much respect for employees (everyone that I work with has been lied to on multiple occasions), only reimbursed for "permanent" locations and not reimbursed to full IRS mileage rate ($0.40/mile rather than $0.575). Only paid $30 when you sell a bathtub that costs much, much, much more than that ($X,XXX).

2.0
Apr 27, 2016
Recommend
CEO approval
Business Outlook

Pros

-Loved the people I worked with -Liked the fact that they had events for workers in the call center -Decent Pay and Benefits

Cons

Immense pressure to set leads and appointments, regardless of whether the person who had filled out the card was in a state to actually have the work done or not or what time of year it was - such as if it was during Christmas or the holidays. Then fact that we were calling people multiply times despite the fact that they had already indicated they were not interested at the time or if it was determined that we could not do the work they wanted, made for some pretty nasty phone calls, which, if you received a bunch of them in one day, had a habit of rubbing off on you. The company tended to play favorites by giving brand new cards to top performers and giving the ones that had already been called multiply times to callers who were struggling or new workers, the result being that it could be immensely difficult for someone who wasn't getting a lot leads to perform well if all they had to work with cards that had been filled out last year or more. Also, some of the of the practices we did were, in my opinion, inherently dishonest. For example, we did what was called rehash, were we would call people who had a representative come out to the house to give them an estimate. We would call these people in the guise of checking up on their experience when in actuality, it was all a gimmick to have another rep come out - who we told the customer was a senior rep and that he only did this once and a while to see if he could make the project "more cost effective" - just to get them to buy. We were told to make it sound all exciting and a rare event when in reality it was standard operating procedure. I was told, outright, "you have to straight up lie to these people"!

3.0
Sep 25, 2015

ISR

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule, able to get the days off that I need

Cons

disorganized, poor training, not enough staff

Viewing 49 - 51 of 622 Reviews

Glassdoor has 661 Bath Fitter reviews submitted anonymously by Bath Fitter employees. Read employee reviews and ratings on Glassdoor to decide if Bath Fitter is right for you.