Bath & Body Works reviews

3.7

70% would recommend to a friend

(11,206 total reviews)
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Daniel Heaf

56% approve of CEO

51% positive business outlook

Bath & Body Works has an employee rating of 3.7 out of 5 stars, based on 11,206 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Bath & Body Works employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

11K reviews
4.0
Oct 26, 2012
Recommend
CEO approval
Business Outlook

Pros

At my first location, I absolutely loved it! Of course floor sets aren't always the greatest, especially when you are stuck with a group of women at night and exhausted. My Preston and Park location in Plano, Tx was the absolute best and I will love them forever. We had excellent team work and all got along. THAT"S how you run a store: creating an environment where associates enjoy each other and WANT to excel at customer service,

Cons

My new location is not so great. I'm obviously biased, but even the employees that have been there longer than me don't have a friendship with each other. We are not in business to make friends, I am clearly aware of this. However, I witness employees that dread walking into work. Management isn't horrible, but a few aren't great motivators. And delegate work in the wrong places. It's gotten so bad that I've DECLINED promotions. Now that is crazy.

2.0
Oct 24, 2012
Recommend
CEO approval
Business Outlook

Pros

Products that were sold, customers that we interacted with, the direct management within the store and the fun events that the company directed for the customers.

Cons

Upper management is a joke. They don't actually work with the customers. They show up in a store once a month and act like they know everything. They are contradictory in direction. 2 DMs were turned in the three years that I was in management within the store. Each one was more pompous and out of touch than the last.

4.0
Oct 23, 2012

Demanding ... but fun place to work.

Recommend
CEO approval
Business Outlook

Pros

Fun, friendly atmosphere. There are a lot of great managers for BBW ... and a lot of them believe in reaching out to help one another which creates a great network. The company is very good to its people with giveaways, treats and special programs. As well the company is very completive with pay, bonus and benefit structure.

Cons

Work life balance can truly be a struggle as it is with a lot of retailers.

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Glassdoor has 11,711 Bath & Body Works reviews submitted anonymously by Bath & Body Works employees. Read employee reviews and ratings on Glassdoor to decide if Bath & Body Works is right for you.