Does Baystate Health pay their employees well?

According to anonymously submitted Glassdoor reviews, Baystate Health employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Baystate Health. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Baystate Health?

47% of Baystate Health employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Baystate Health 3.3 out of 5 for work life balance, 2.9 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Baystate Health?

Registered Nurse (65) , Registered Nurse, BSN (25) , Patient Care Technician (13) , PCT Patient Care Tech (8) , Patient Service Representative (8) , Manager (7) , Medical Assistant (6) , Mental Health Counselor (6) , Nurse Practitioner (6) , Resident Physician (6) , Analyst (5) , Certified Nursing Assistant CNA (5) , Patient Transporter (5) , Phlebotomist (5) , Physical Therapist (5)

What are the pros of working at Baystate Health according to real employee reviews?

"Good benefits and lots of resources" ((in 44 reviews)); "Good pay and hours" ((in 39 reviews)); "Good people but they will not pay my bills" ((in 30 reviews)); "I have had the chance to get to know some great coworkers and make some friends." ((in 23 reviews)); "work life balance is good" ((in 11 reviews))

What are the cons of working at Baystate Health according to real employee reviews?

"Cruel Senior Leadership" ((in 16 reviews)); "Low salary over worked staff" ((in 12 reviews)); "Example 5) A manager made everyone sign an HR paperwork that forbids any aggressive behavior while they were the most aggressive person in that hospital." ((in 11 reviews)); "Bullying tactics (undermining and gas lighting) are acceptable from upper management who are more concerned with what color scrubs your team wears than whether or not they have the resources to care for their patients properly." ((in 8 reviews)); "Bad parking" ((in 7 reviews))

What are employees saying about Baystate Health layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Baystate Health layoffs and their outlook for job security at Baystate Health in 2026.

What are the top reviewed Baystate Health locations?

Springfield , Holyoke , Greenfield , Westfield , Palmer , Boston , Northampton , Ludlow , Ware , West Springfield , Camden , Springfield , New York , Hartford , South Windsor , Meriden , Chicopee , Montague , South Hadley , Gilbertville , Leominster , Charleston

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Baystate Health

Baystate Health reviews

3.1

47% would recommend to a friend

(621 total reviews)

Peter D. Banko

11% approve of CEO

37% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.4

Career opportunities

3.3

Work/Life balance

3.3

Compensation and benefits

2.9

Culture & values

2.7

Senior management

Baystate Health has an employee rating of 3.1 out of 5 stars, based on 621 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Baystate Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

621 reviews

2.0

Nov 21, 2015

hiring process

Registered nurse

Recommend

CEO approval

Business Outlook

Pros

Great learning opportunities. Excellent facility to begin a career.

Cons

Disappointed in their hiring process. It seems as if Baysate Medical Center does not hire African Americans or Hispanics in professional positions. This is really disturbing as they are based in where the majority of people are African American and Hispanics, and therefore make up a great part of their patients. It is a hurtful feeing looking around and not having one co-worker within your department that is of the same race as you are. I know that there are qualified people that are applying for jobs here outside of janitorial, and kitchen help. Shame on the managers, and higher ups that allow this disturbing practice to continue on!

Baystate Health Response

10y

We really want to thank you for sharing this observation. As we at Baystate continue to strive to be the Employer of Choice in the market, these perspectives are important. If you would like to discuss further, I would encourage you to call the Talent Acquisition Office at 413-794-3666, and we would be happy to meet with you!

5.0

Oct 19, 2015

Family Nurse Practitioner

Family nurse practitioner

Recommend

CEO approval

Business Outlook

Pros

Patient oriented system. Great training hospital.

Cons

Harsh winters. But no major complaints to the system

3.0

Oct 17, 2015

Proficient

Medical assistant

Recommend

CEO approval

Business Outlook

Pros

I looked to work with doctors and clients

Cons

IThere was a lot turn around with management

Viewing 550 - 552 of 621 Reviews

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Jobs at Baystate Health

Clinical Pharmacist II – Per Diem

ED Registration Representative

Oncology/Hematology Manager

Contact Center Representative

On Site Registration & Financial Rep