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Baystate Health

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Baystate Health reviews

3.1

47% would recommend to a friend

(621 total reviews)
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Peter D. Banko

11% approve of CEO

37% positive business outlook

Baystate Health has an employee rating of 3.1 out of 5 stars, based on 621 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Baystate Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.5 stars).

Reviews by job title

621 reviews
2.0
Sep 21, 2016
Recommend
CEO approval
Business Outlook

Pros

Co-workers are nice, pay is good

Cons

It kind of feels like a sweat shop. You only get two 10 minute breaks and a 40 minute lunch throughout the day. If you have to go to the bathroom and it is not your break time, your boss will give you a hard time. You are really not 'allowed' to leave your desk for anything. Management does play favorites, so people who have been here for 30 years get away with slacking and not taking many calls which can be frustrating. If you get caught even looking at your phone its a problem. You are basically treated like a child. At my age, I need to be treated like an adult. Their turnover rate is high due to many of these reasons. The managers walk around on their phones constantly too, Facebooking and texting and chatting away with each other but like I said if they see you even look at your phone you could get written up. Honestly it is ridiculous, as long as you get your work done you shouldn't be treated like such a child. I have never personally been written up though or really caught but I have heard stories and seen it. Baystate is not all it's cracked out to be, the pay is good and the work is easy but if you want to grow and you want to be valued and treated like an adult I wouldn't say this is the place to get that.

1.0
Jan 6, 2016
Recommend
CEO approval
Business Outlook

Pros

Colleagues and first level management are great. Facilities are clean and updated. Not much onsite parking forces employees to wait at off site lots to take old banged up shuttle bus rides to the campus, usually consuming an additional 45 minutes to and from jobsite without pay.

Cons

Lack of honest and open communication from senior leadership leads to distrust by rank and file employees. Collusion with Mass Mutual and Health New England have eroded employees real compensation. Baystate owns HNE, requires employees to use Baystate facilities for Healthcare. No competition for employees health or retirement benefits (5mil from mass mutual for a new hospital, then all retirement options were dropped in favor of mass mutual. BH owns HNE, but employees pay much more than others with HNE). Expensive for the employee. Mask or Vax policy is not based on science, but instead, a barely legal bullying policy to force employees to reach 90% goal set by federal government to receive additional funding. This policy is not protecting anyone, otherwise all individuals entering the facility would be required to provide proof of vax or be required to wear that silly yellow mask, including visitors and patients.

2.0
Sep 18, 2014

Good starting point

Recommend
CEO approval
Business Outlook

Pros

Benefits, salary and training opportunities.

Cons

I worked my way up the ranks in one of their community hospitals while employed for over 20 years. I was trained in their leadership programs. Out of the blue BH eliminated my job. They offered me a position that paid $20,000 less than what I was making. All the dollars they invested in me and they couldn't even assist me in finding a comparable paying position. They filled openings for comparable jobs 2 weeks before I was laid off. They should have held those jobs, if they knew they were going to eliminate my position. Senior Management is very disappointing. As they climb the ladder they forget about the little people. Much bureaucracy within those walls. The Senior Vice President and Vice President (whom I worked for over 10 years) did not reach out to me to say sorry and what can we do to assist you in getting a job. My current boss, of one and a half years, made no effort to assist. She was too busy brown nosing senior leadership. I would recommend someone new in their career to work for BH but don't stay too long, as they don't take care of their long-term, loyal employees.

Viewing 16 - 18 of 621 Reviews

Glassdoor has 671 Baystate Health reviews submitted anonymously by Baystate Health employees. Read employee reviews and ratings on Glassdoor to decide if Baystate Health is right for you.