Beacon Hill reviews

3.8

65% would recommend to a friend

(1,303 total reviews)

Andrew Wang

91% approve of CEO

61% positive business outlook

Beacon Hill has an employee rating of 3.8 out of 5 stars, based on 1,303 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Beacon Hill employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

1K reviews
1.0
Apr 4, 2023
Recommend
CEO approval
Business Outlook

Pros

Flying employees out to Boston for the Holiday Party. Giving new employees exposure to high-level clients and different industries.

Cons

I cannot emphasize enough how toxic this company is and honestly don’t know where to start - whether it's the racism, sexism, passive-aggressive and toxic work environment, or little opportunity for growth, you name it, this is not a good place to work. The company runs its recruiters on a pyramid scheme. They lie from the start about how much you can make in commission, while paying their employees a base salary that is not enough to live on (especially in a city) and promise 20k more than you will be making, despite working the insane hours they are expecting. They require you to be “on call” one day a week, meaning if someone needs to fill a temporary job over the weekend, you have to be on your phone at crazy hours of the night/morning to fill the position, and they will get mad at you if you do not answer your phone (even on weekends, holidays, or on vacation). I can’t say enough about how toxic the environment is - whenever something goes wrong with a client or a candidate, even when it is out of anyone's realm of control (an illness, emergency, etc.) they blame it on their recruiters. Management would constantly be talking about how they “didn’t have time to eat during the day” and missed lunch because they were working so hard and were passive-aggressive to people who took their lunch break, cared about their mental health and work-life balance, or left the office at 5 pm. They mask their controlling and toxic environment by saying it is “encouraging” when in actuality, they are comparing and pitting coworkers against each other so they can work them harder and make more money for the company. There is a high level of micromanagement - Employees were required to work on Zoom calls on remote workdays, masked to be “fun”, but were implemented to control employees and flag them down for anything they might have done wrong. On in-office days, employees are told not to go into private rooms to work (even for 15-20 minutes) because management wants to “hear how many calls you are making”. Management disrespected employees every day I worked there - talking badly about people in front of other employees, even making fun of employees who were let go, saying they should “work at a train station” or “weren’t good enough to work for any of their clients”. There is no diversity at Beacon Hill, and it is appalling that a company that claims to be “committed to DEI and hiring candidates no matter their background” blatantly promotes racism and discrimination. Someone extremely high up in the company used racially offensive language to describe a candidate, and recruiters are told that some clients only want candidates from specific colleges and even some from only specific fraternities or sororities! Beacon Hill is built on a completely inequitable system. It pains me to say it, but Beacon Hill even sided with a client that fired an employee for no other reason than reporting sexual assault because they didn’t want to have to deal with the HR situation. The reason there is no diversity in the company is that anytime a candidate from a different background (not from a Big 10 school who was in Greek life and has a “bubbly and social” personality) interviewed for an internal position, they would say they “didn’t fit the Beacon Hill personality” despite them being perfectly qualified. Don’t even bother standing up for yourself or your candidates, because they will threaten to fire you, and ask if you “really want to be there”. Beacon Hill preys on undergrads who do not know the difference between a good and a bad work environment and pulls them in by raising salary expectations that never come true. It is not surprising that so many people have/are quitting the company after the way they treat their employees. Stay away from Beacon Hill - whether you are an internal candidate, a client, or a candidate working with them to find a job.

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Beacon Hill Response
3y
Hello, we appreciate you taking the time to share this valuable feedback. Amy Van Sicklin, our Managing Director and EVP of Beacon Hill Corporate Strategic Services, would personally like to speak with you in an effort to better understand your experience so that we can make improvements. If you would be open to speaking with her, please email us at contactus@beaconhillstaffing.com so that we can connect you with Amy. We really hope that you reach out as these conversations are critical for us getting all context and information regarding a former employee’s experience. It is clear you put a lot of thought into this review and feel strongly about this, which underscores how important it is that we can have the opportunity to directly address these very real concerns.
1.0
Jan 19, 2023
Recommend
CEO approval
Business Outlook

Pros

I cannot even think of one. Maybe weekly pay?

Cons

This was the most horrific position I have ever had, and I don’t think I realized just how bad it was until I was out. They prey on undergrads and sell this false narrative of building a 100k business… lol yeah okay. If you do decide to take this position, here’s some tips! For starters - give up any idea you have of free time. You will be expected to work 50 hour weeks minimum, period. You will be micromanaged like you never have been before, even with what you do in your personal life. You will be told you need to buy expensive material items to fit in - purses, cars, houses, clothes. They will make you feel so small unless you fit in perfectly and obey every order they give you professionally and personally. This job was so bad my hair fell out, I lost friends from not having free time, didn’t have time to go to the gym, etc. Maybe it isn’t this bad at every office, but either way I would steer clear. Almost every single person I started my training class (from all around the country) with is now gone. If you’re an undergrad - look ANYWHERE else. This is not how you want to begin your career I promise you.

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Beacon Hill Response
3y
Thank you for your feedback. The professional development of recent college graduates is very important to us, and we are sorry to hear about your experience. We have been recognized as an industry leader in retention, promotions, diversity and business outlook for the last 3 years and running. Among our verified, entry-level employees who participated in rating Beacon Hill's culture on Comparably.com, the company's culture score is a 93, and among employees with 1-3 years of experience, the rating is an 88. Our overall company culture score is an 88/100, which is in the Top 5% of all companies and equates to an A+ rating on the site. We are very proud of these stats, but also understand we can always do better and that our business, and company, is not for everyone, especially with more than 500 different teams across the country. If you would be willing to private message us, our human resources and professional development teams would be very interested in setting up a time to speak and hear your thoughts directly. Thank you again for the feedback.
1.0
Nov 30, 2019
Recommend
CEO approval
Business Outlook

Pros

Lots of parties to attend Decent experience for younger professionals right out of college

Cons

This review is meant for high producers who have been contacted by Beacon Hill and are considering changing. I don't recommend joining this company if you are well established somewhere else. They make a habit of enticing successful people out of rival companies with large guarantees. They will say all of the right things but then you're not supported or promoted when you are hired. -Ask who you are interviewing with about their commission structure. In the past they havent been able to explain it and won't put it in writing, and its nearly impossible to track. Hold them accountable to give you the exact plan, if they won't do it then trust your instincts and common sense. -The company is run by a group of the same people who have been in business together for many years. They manipulate internal protocol to make it harder for outsiders to come in and flourish its a "good ole boy and girls club," even though they adamantly preach that they are not. -They play favorites on the recruiting side. National Recruiting is not allowed to work jobs openly, they want local recruiters to have first preference and first shot at each job and jobs are hidden from their database for that reason. They do whats best for specific individuals instead of Beacon Hill and their clients. -The President engages in a lot of gossip with his favorite employees and gets little work done. He will ramble for hours when you finally get him on the phone (often later at night off-hours) and talks the talk but will not show up when you need him. He is very self-conscious about keeping all the old timers happy in the company therefore is hesitant to make any changes and tries to put these decisions on a group table so barely anything ever gets done and nobody is happy. Weak display of leadership. -ASK about benefits, when they start from employment and what the cost of the benefits is (for contractors and full time employees). Beacon Hill managers have often witheld this information unless you pry it out of them because their benefits are not competitive. -Immature leadership. There are leaders in offices who are dating or married to other leaders in the office which leads to conflict of interest. There are leaders in high position who do not have the appropriate level of leadership experience or maturity. For example there is a VP in OH who is in charge of 6 branch offices where 3-4 of them are failing or underperforming and that individual still cranks out Helpdesk deals nearly every week instead of grooming new folks who come in. That same individual has also been known to be extremely unprofessional and lose their cool with his subordinates often instead of grooming and mentoring. This person being highly influential in the company has caused more damage than good. - Ask about the reporting structure in the company and decide if it seems like a red flag to you or if it seems odd. -Management compensation is targeted at self-production instead of team production. Ask about top producers in the company (there is a list that comes out weekly, top 20 sales and recruiting) they are all higher-ups because they focus on themselves and anytime they terminate someone they allocate that person's spread onto their own personal spread. That is very corrupt! -Unless you enjoy listening to a loud commentator scream out the same names over and over the famous holiday party is corny. It's the same old people patting each other on the back all night walking on and off stage for about 2 hours straight. -Copying their competition, mostly Randstad/Sapphire models making the same mistakes that they made and hiring their former burnouts. Creating the same national model that has failed at past companies only you are several years behind. -Their recruiting database is over complicated and not well designed. They thought they were being clever by automating everything and in theory its great, but its not nimble and can create delays in getting work done. -There are a lot of employees in leadership who are burnt out. They are there because they were good 10+ years ago but are currently not contributing and are pushing out any new competition that comes in. Beware of this! -They claim to be local market experts to their IT staffing clients but are really just a third party shop (and they promote that because it costs the company less) Ask how many of their developer roles are filled by W2 employees that are directly sponsored on visa or US citizen/GC holders. The same recruiting individuals are pumping in third party resumes all day long and many of the resume's do not reflect legitimate experience. -Ask what the load on a third party candidate is compared to W2. Ask about the load and benefits for their visa program. -Ask about candidate ownership policies (especially if you are considering the National Team) as well as opportunity for submitting qualified candidates to positions that were not explicitly assigned to you or your team.

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Beacon Hill Response
6y
Hello, Thank you for your review and for sharing your candid feedback. We appreciate hearing directly from you, though we regret that you had a negative experience working with our firm. We will always look for ways to improve as a business and as an employer, which is why we value your feedback. However, to a number of points that you have raised: 1. Regarding your concern that new employees are not supported and not allowed to succeed: This year, 40% of our President’s Club members have been at the company less than 5 years, and 1 in 8 have been at Beacon Hill less than 3 years. We had 19 qualifiers for Rookie Club, which is one of our largest classes ever, and we had a team member make our Hall of Fame after only being with the company for 6 years. Furthermore, our top producers in our temp division have been at the company for 6 years and 3 years, respectively. 2. Regarding your concern that we follow a failing business model: Our company will approach, if not eclipse, $600 million in revenue this year. We have been named one of the Largest Staffing Firms in the United States by Staffing Industry Analysts for seven years in a row, and have been named one of the Fastest-Growing Staffing Firms in the United States by SIA for 13 years in a row. 3. Furthermore, we have also been rated a Best Staffing Firm to Work For by SIA for the past four years. On Glassdoor, our former employees rate us better than the Glassdoor average in every metric – Overall Rating, Career Opportunities, Compensation, Culture, Senior Leadership, Work-Life Balance, etc. 67% of former employees would recommend us to a friend – which far exceeds the ratings of former employees with other large staffing firms. If there is anything we can do to improve our service going forward, please consider sending us an email at contactus@beaconhillstaffing.com, where your message will be reviewed by a member of management. Thank you and we wish you the best in your career endeavors.
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