- clinicians seem to like the company, but operations is dysfunctional and has a high amount of turnover
- favoritism is shown to clinical staff by leadership, if BCBAs raise concerns changes get made
- communication is poor company wide, people make assumptions, lots of "passing the buck", cliquey and fragmented social groups, doesn't feel like a cohesive company, normal to hear gossip and complaints when managers are not in the room
- follow through from management to take operational problems seriously and take action is hit or miss
- little to no standard training for operations staff, new staff are expected to ramp up quickly and just figure it out, promoted supervisor staff don't receive comprehensive management training
- leadership eliminates roles in operations when budget is tight, refuses to create new operations roles when necessary and they try to combine responsibilities that cover the work of 2-3 people into single roles to compensate for this
- unclear expectations and poorly defined roles, they keep job descriptions vague on purpose and give you more work without more pay or an appropriate title for the industry
- company makes changes frequently, dates for implementation get pushed back by management, people seem lost and frustrated by this due to poor communication and lack of training on changes
- no company closure dates, few paid holidays, and small amount of PTO
- when you do take time off you come back to unfinished/uncovered work
- quarterly bonuses are inconsistent, don't count on this as part of your total comp
- negotiating raises isn't really an option, you are stuck taking whatever % increase they offer
- no paid parental leave package, which is shocking when the majority of BCBAs are women