Belk reviews

3.1

41% would recommend to a friend

(3,873 total reviews)

Don Hendricks

45% approve of CEO

35% positive business outlook

Belk has an employee rating of 3.1 out of 5 stars, based on 3,873 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Belk employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
1.0
Dec 13, 2011

A company run by idiots!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I wish I could say more, but the only thing I can come up with is the employee discount. That comes in handy at the holidays when they throw the extra discounts.

Cons

It is run by the Belk family itself, that seems to be an issue with their huge ego and being the largest private retailer. The heads at top have no frickin' clue what they are doing! They want you to focus on the customers to service them, but at the same time they keep eliminating jobs creating more work for the sales associates. Belk sales associates are required to service customers needs and ring up sales, set all the sale events, process all the price changes, keep their departments clean and folded, and on top of all that they shove credit and a stupid customer satisfaction survey down our throats. I am not a sales associate luckily, but I still have to help with all that on top of my job duties of office manager and marking and receiving. I' ve been working there for 6 years, and have never gotten a decent raise without complaining to my store manager. Don't believe anybody else says about how the company really cares for the employees, they could care less!!! If they cared would they be trying to eliminate jobs and try to get every full-time position knocked down to a part-time so they don't have to pay benfits? Never work there!!!

2.0
Nov 21, 2011
Recommend
CEO approval
Business Outlook

Pros

They have a very good insurance package. Vacation time is increased for years worked. HR works with you during leaves of absence. If you are young, (low twenties) you are offered to participate in their management trainee program.

Cons

Required to absorb work from dissolved departments before and during opening which directly affects sales. Sales goals are set arbitrarily and without consideration to this fact, nor your specific department. (i.e. if you work in "moderate sportswear", your sales goal is the same as someone who works in "better sportswear". No consideration is given to the footprint of your department nor the cost of the average item.) This results in pay cuts. Also, there is a failure to communicate regarding requesting time off. There are black out dates and if you wait too long, you forfeit your earned vacation time. Also, with regard to vacation time, you have to take it "in advance". No one explains this odd custom to you, it is usually learned the hard way. Once learned, you will find it hard to arrange vacation time as ones with seniority have vacation time in mass and come first. Also it is made clear your absence creates a hardship. Further, while you are "vacationing", you are having hourly sales cut from your overall average. What kind of a "vacation" is that?

4.0
Oct 28, 2011

competitive

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Allowed time off Respect of personal beliefs by management Flexibility in schedule Meeting new people

Cons

Constantly being pushed to open up a credit. It seem as though the customer is being viewed as a potential money maker instead of an individual who enjoys the Belk environment. When customers are being pushed for credit it makes them feel like the associates are not being sincere. Being paid based on sales Greedy sales associates who take each other sales

Viewing 3781 - 3783 of 3,873 Reviews

Glassdoor has 3,999 Belk reviews submitted anonymously by Belk employees. Read employee reviews and ratings on Glassdoor to decide if Belk is right for you.