Belk reviews

3.1

41% would recommend to a friend

(3,873 total reviews)

Don Hendricks

45% approve of CEO

35% positive business outlook

Belk has an employee rating of 3.1 out of 5 stars, based on 3,873 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Belk employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
1.0
Jun 30, 2017
Recommend
CEO approval
Business Outlook

Pros

I don't think I have any pros... if I had to choose- the managers are a little friendly until you don't meet your goals. And you won't meet your goals, it's hard to meet your goals when no one wants to shop there!

Cons

Management will chase you around the store to talk about customers applying for credit cards. Extremely understaffed so you will be doing the work of 4 sales associates on your own. When I would go home from work the bottom of my feet would be black because the floor is so dirty! Disgusting fitting rooms. People will pee and steal in the fitting rooms on a very regular occurrence. Very stressful work environment I will never work here again.

2.0
Jun 15, 2017
Recommend
CEO approval
Business Outlook

Pros

I have a job 5 minutes away from my apartment , 20% discount on everything in the store plus whatever coupon we have going on at the time. (Coupons are extremely limited). Occasionally there are treats and jeans days.

Cons

I am a Sales Associate in the most busiest and messy part of the store. (READY TO WEAR) The responsibilities are unlimited and nearly impossible. Unrealistic sales goals, clothes everywhere, the kicker is we have a really big store and they only put one person to cover a large area. Customers are usually pissed and sappy. Due to limited staffing you are expected to do the job of three people. Let's talk credit cards, you're required to sale credit for each and every customer. Not only is it more of a nuisance to the customer it is a bug portion of your annual review. The sales goals are ridiculous! Some days I make it while others I'm scratching my head trying to figure out how am I supposed to make this goal? The icing on the cake is that if you don't make these unrealistic expectations the end of the year you are eligible for a pay cut by a $1 but if you do meet or exceed you only get a 10 cents raise.

2.0
Jun 6, 2017

Indescribable learning experience

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great pay, great benefits (except health), lots of opportunity for community involvement, sample sales, laid back environment, and great strides toward restructuring the company. I LOVED being a Digital Content Admin. WHAT I did was fun.

Cons

The WHO: There are tight social circles between the employees, management, and vendors that make transparency and job performance suffer (basically if you are not part of their group, you will be ostracized). It was odd how no one realized the detriment being done to the department/company by being unable/unwilling to recognize where improvement and professionalism is needed because of personal relationships. There was no training or on boarding from management, the environment is very much like high school complete with loud gossiping, complaining, and lies about anyone within the company. This alone made the department exhausting because a lot of times the person would have just left the dept, the audacity. Also, I had samples misplaced/damaged, sabotage, abuse of power by management, excluding employees from work related meetings, etc. The overall tone seemed to be personal relationships held more value than professionalism, performance, and policy. Management does not use discretion, the details of every meeting I had with them was repeated back to the department. I had to report my coordinator and manager to themselves, keep my composure while they feigned ignorance, then bite my tongue when a temp repeated the details of the meeting back to me a few hours later. My direct coordinator would ignore calls, emails, requests for help/training, and would offer to help audiably but never actually do it. He may have had the experience to perform his job but lacked the backbone to implement, the skills to organize and create structure, and especially lacked the maturity to perform his job dispassionately. Never giving in to negativity was my saving grace. 1 Samuel 2

Viewing 79 - 81 of 3,873 Reviews

Glassdoor has 3,999 Belk reviews submitted anonymously by Belk employees. Read employee reviews and ratings on Glassdoor to decide if Belk is right for you.