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Benchmark Gensuite

Engaged Employer

Benchmark Gensuite reviews

3.5

62% would recommend to a friend

(182 total reviews)
avatar

R Mukund

57% approve of CEO

52% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.4

Career opportunities

3.3

Work/Life balance

3.2

Compensation and benefits

3.1

Culture & values

3.0

Senior management

Benchmark Gensuite has an employee rating of 3.5 out of 5 stars, based on 182 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Benchmark Gensuite employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Reviews by job title

182 reviews
3.0
Feb 12, 2020

Ok

Busineess analyst
Recommend
CEO approval
Business Outlook

Pros

Flexible work schedule. Management is approachable

Cons

Not much to learn. More of tech support job

4.0
Jan 22, 2020

It is great working at Gensuite and amazing work environment

Business analyst
Recommend
CEO approval
Business Outlook

Pros

Work culture is amazing as i stared as a fresher and people here are peaceful to work. Your work is being recognized efficiently.

Cons

Overtime comes in way due to major clients in different part of world and have to work mid night or early mornings sometimes

3.0
Dec 5, 2019

Okay

Business analyst
Recommend
CEO approval
Business Outlook

Pros

The team and managers I got to work with were humble and good. I could ping or set up a meeting with them anytime and they would be ready to help. My unit lead in the U.S was a really good person to work with. Anytime I felt I wasn't getting much of work or wanted some help, I had to just ping him and he would gladly help. I really appreciate my team and leads for this attitude. If you work hard and if your team is good, you will be recognised. I remember working late nights for a project and my team lead was kind enough to tell me that he really appreciated this and even suggested me to take a small break after the project. The CEO too is pretty approachable. You can directly communicate with the leadership team and is pretty transparent. That is one thing i appreciate in this company. To sum up the pros, I think if u have a good team you can enjoy your stay at Gensuite. However, the work here is a mix of tech support and BA. It would be great if they have a different tech support team to handle requests and let BAs handle more technical stuff.

Cons

There were a lot of reorgs which made the employees pretty uncomfortable. Maybe they might work on improving it later. Pantry was not at all upto expectations. The coffee machine was old and not clean and pantry was not clean as well. The number of items too had reduced compared to the time I joined. Leave policy has become really bad. Some of my ex colleagues had problems with their team managers due to micromanagement. Few leads here lack the leadership skills and I think the overall promotion should be based on these skills as well as it plays a very important role. I did see a lack of professionalism in few employees. Their personal frustrations were taken out on other team members as well. I think there should be a separation between work and life. Gensuite is a company with a lot of potential and I hope the leadership team works on all the cons to make it a better place to stay and also make changes so that so many people don't leave at once.

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Benchmark Gensuite Response
6y
Thank you for taking the time to share your feedback and letting us know what you enjoyed most as your experience here at Gensuite. We love hearing experiences and feedback from our current and former team members. We' shall let the team know they're doing a great job! Thank you for your feedback about the pantry, will be brought to the attention of the concerned team & be addressed as needed. Our intention is to make Gensuite the best place you have ever worked, and your insights always aid to that purpose.
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ReviewsBenchmark Gensuite reviews

Glassdoor has 220 Benchmark Gensuite reviews submitted anonymously by Benchmark Gensuite employees. Read employee reviews and ratings on Glassdoor to decide if Benchmark Gensuite is right for you.