Benco Dental reviews

3.8

72% would recommend to a friend

(299 total reviews)

Charles Cohen

80% approve of CEO

68% positive business outlook

Benco Dental has an employee rating of 3.8 out of 5 stars, based on 299 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Benco Dental employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

299 reviews
1.0
Nov 20, 2020
Recommend
CEO approval
Business Outlook

Pros

Was a great family Business

Cons

No family values, they don’t care about the customer or the employees

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Benco Dental Response
5y
We're once again a Certified Great Place to Work! While it didn't work out for you with us, our associates are happy and thriving in this changing work environment. As you mentioned, we're a great family business, backed up by our caring family culture and our Net Promoter Score of 69 (beating out companies like Netflix, Amazon, and Apple).
2.0
Sep 21, 2019

Supressive and greedy

Recommend
CEO approval
Business Outlook

Pros

The people. This organization is filled with loyal employees who go above and beyond for this privately owned company.

Cons

Those loyal and very competent employees are treated unfairly. They are asked to go above and beyond but the company doesn't reciprocate the effort. Wages are extremely low and the amount of work is extremely high. This company is not good for those who want to grow in their careers.

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Benco Dental Response
6y
Like any progressive company, Benco hires top flight people who want challenging work. There are many associates who have and will continue to promote within the organization due to their hard work and accomplishments. Benco’s wages are bench marked regularly against the local, regional and national market to ensure that we are competitive. Additionally, we have many programs in place to reward and acknowledge our associates and show how much we value them – regular massage days, onsite wellness activities, Community Boosters program, Benco Bucks, and unique additional benefits. In fact, today’s activities at the home office reflected our care for past, long term and new associates. We celebrated Founder’s Day with memorial services for deceased long term associates and capped the day with a quarterly service awards program and luncheon served by the leadership team where we recognized those with milestone anniversaries as well as new hires.
3.0
Feb 6, 2019
Recommend
CEO approval
Business Outlook

Pros

great culture till Kari showed up decent pay

Cons

Change in compensation structure Kari Taylor

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Benco Dental Response
7y
As a current associate, I would encourage you to discuss any concerns you have with your Regional Manager, Director of Sales, or Culture & People department. We have an open door policy for direct feedback and offer many ways throughout the year to provide anonymous feedback. That being said, you raise some concerns here that are worth discussing. Kari Taylor joined the Benco team 3 years ago and brought with her out of industry experience and perspective. She has worked hard to develop and engage the sales director team to lead our sales force through the next chapter in the dental industry. None of us can deny that our industry (and our company as a result) are facing new challenges. Our leadership team is confident that we’ve invested the right resources to best position us to compete in changing times. While we do intend to grow to a $1B company and beyond as a privately owned company, we plan to do so while maintaining our unique family culture and best serving our customers. Our team has just completed our Benco Sales Forum 2019 and is more energized than ever! Our culture is strong and we are poised to continue to make the Benco Difference for our customers. We’re proud to have announced new partnerships — and we did so with pyrotechnics and confetti — celebrating as a Benco family. But, we get it, our company isn’t for everyone and that’s okay. We plan to continue to grow and move dentistry forward, we hope you get and join us!
Viewing 16 - 18 of 299 Reviews

Glassdoor has 317 Benco Dental reviews submitted anonymously by Benco Dental employees. Read employee reviews and ratings on Glassdoor to decide if Benco Dental is right for you.