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Benefit Cosmetics

Part of LVMH

Engaged Employer

Benefit Cosmetics reviews

3.4

50% would recommend to a friend

(1,378 total reviews)
avatar

Christie Fleischer

61% approve of CEO

36% positive business outlook

Benefit Cosmetics has an employee rating of 3.4 out of 5 stars, based on 1,378 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Benefit Cosmetics employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

1K reviews
3.0
Dec 5, 2016
Recommend
CEO approval
Business Outlook

Pros

- Working with customers to make them feel good about themselves is very rewarding, the products are fun and innovative. - The pay is very good, better than some counter manager roles at other brands. - You can take two 45min breaks during the day.

Cons

- Benefit is extremely sales focused, more so than other beauty counters and are very pushy with their sales technique. - They expect 3% sickness per month for the counter overall. That's equivalent to one person taking one sick day every month, if you go above this you can be "monitored" and subsequently disciplined or fired. - They do not pay for a hotel to attend the 3 or 5 day training required, unless you live 4+ hours away. Even if you are not physically able to commute or drive daily, they expect you to be there at 9am and leave at 5pm (both rush hour). - Daily targets are very difficult to achieve unless you work in a store that has high footfall. Although you won't always hit your target in beauty retail, Benefit come down harder on you than other brands. You are expected to hit a number of targets not just your total sales.

1.0
Nov 29, 2016

Not What I Expected

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Some of the girls working are nice -Some free products when you start -Get to play with makeup

Cons

-Most of the girls and managers are extremely cliquey. I was only with benefit for a short time but during that time no one made an effort to get to know me/they definitely made me feel like an outsider/less than them. -Low pay/low commission. For how much pressure they put on us to make sales targets, we only get 3% commission for our sales. (I was just paid and I am pretty sure they did not even include commission or the correct hours in my paycheck.) -High pressure to meet targets -Absolutely no flexible scheduling at all. The managers will decide when you will come in, they do not listen to availability at all. -No focus on makeup skills/artistry, only selling techniques -Only allowed to wear benefit products, product range is extremely limited, personally do not care for many of the products

Viewing 1345 - 1347 of 1,378 Reviews

Glassdoor has 1,622 Benefit Cosmetics reviews submitted anonymously by Benefit Cosmetics employees. Read employee reviews and ratings on Glassdoor to decide if Benefit Cosmetics is right for you.