Benefitfocus reviews

3.6

63% would recommend to a friend

(995 total reviews)
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Andrew Frend

54% approve of CEO

45% positive business outlook

Benefitfocus has an employee rating of 3.6 out of 5 stars, based on 995 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Benefitfocus employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

995 reviews
1.0
Nov 13, 2017
Recommend
CEO approval
Business Outlook

Pros

I made some great friends that were colleagues that will be lifelong friends. You could drink on Friday's in the office which was nice (and needed)

Cons

Where do I begin? 1) Management is a JOKE. Very clicky and they don't listen to your suggestions, concerns, or seem remotely interested in helping their subordinates. 2) LAY OFFS HAPPEN ON THE REGULAR. They claim to care about their employees, which is a complete joke. Everyone and every other company in the area knows it. They let go of their best assets in lieu of saving a little bit of $ and shipping those jobs overseas. 3) UNDERPAID to the extreme. They say their pay is "competitive." It is WELL below the national average and well below the range needed to live in the Charleston area comfortably. 4) Annual reviews are a SHAM. HR told managers to change their annual review ratings of some of their teams so they didn't have to shell out raise $. They also told managers they have to give some people bad reviews, even if those employees didn't deserve it.

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Benefitfocus Response
8y
From what you have shared your experiences at Benefitfocus did not meet our expectations. Good luck with your future endeavors.
1.0
Nov 20, 2018
Recommend
CEO approval
Business Outlook

Pros

Individual work stations, free coffee

Cons

-Poor compensation for workload/expectations -only friends...friends of friends have a better opportunity to advance into leadership roles. (No clue as to how they should fulfill their roles, but rather use their title as a way of pushing over those under their direction) -lack of respect whenever there’s a difference of opinion -CEO & all upper management is far too stuck up one another’s behinds to understand what REALLY goes down in basic day-to-day operations on the front line. -unrealistic deadlines & expectations presented to various groups/clients. Often leaving the group/client on the short end of meeting their expectations. -MAJOR LACK OF DIVERSITY across the boards (doubt this will ever change) -managers can say and do whatever please without being held accountable....but yet this is a Benefitfocus value that’s plastered on everything across the company...YEAH RIGHT. -too many surveys and not enough actions behind the feedback/voices of the employees. -internal affairs amongst upper management....hence why they promote so quickly. (Rule of thumb, stop addressing personal affairs with one another via Skype/outlook...never know what may pop up on your screen during a group meeting/presentation....let that sink in)

1.0
Jul 10, 2018
Recommend
CEO approval
Business Outlook

Pros

Free coffee, soda and relaxed attire.

Cons

Do you dream of going back to high school? Benefitfocus is the place for you, drama, gossip and egos all around. You become a director or manager by being someone’s favorite. Not one of the managers or directors I’ve seen, actually worked hard. Skipped out at 3:45 and didn’t get into the office until 9:30. I’f you’re looking for feedback, constructive criticism or respect, look elsewhere and don’t waste your time here.

Viewing 31 - 33 of 995 Reviews

Glassdoor has 1,094 Benefitfocus reviews submitted anonymously by Benefitfocus employees. Read employee reviews and ratings on Glassdoor to decide if Benefitfocus is right for you.