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Bergen's Promise

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Bergen's Promise reviews

3.0

50% would recommend to a friend

(71 total reviews)

Dean Pastras, ACSW, LCSW

53% approve of CEO

47% positive business outlook

Bergen's Promise has an employee rating of 3.0 out of 5 stars, based on 71 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Bergen's Promise employee rating is in line with the average (within 1 standard deviation) for employers within the Nonprofit & NGO industry (3.7 stars).

Reviews by job title

71 reviews
4.0
Oct 13, 2015

Great job for recent grad

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people who work here are very kind and willing to help. Every day is an opportunity to learn a lot about the field and resources within the area. You get the chance to work with local mental health providers, which can be potentially great for networking. The company overall has great goals and I appreciate what they are trying to do for families in Bergen County. Definitely a good job for a recent college/graduate school grad in the field. Many opportunities for trainings. Benefits package is decent.

Cons

The workload is certainly a lot to get used to, and the work is extremely fast paced and requires a great deal of flexibility, calmness, and critical thinking. Be prepared to work in the evening sometimes. Flex time is complicated and you are required to adjust your schedule rather than earn flex time or overtime. Salary is expected for social services. No clinical hours for social workers or counselors. There is not much room for movement within the company, only to a Senior Care Manager, which does not involve much of a pay raise and a lot more duties. Supervisors are not hired within due to the lack of clinical supervision, which is frustrating.

2.0
Jun 27, 2015

Good Experience

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great learning opportunities for employees

Cons

A lot of work involved

2.0
May 31, 2015
Recommend
CEO approval
Business Outlook

Pros

Friendly co-workers and immediate supervisors who will assist you; Union involvement; Good benefits; HR is friendly and has an open door policy.

Cons

The job is bogged down by numbers. There are no caps on kids so you may have a caseload of 20+ and be expected to maintain requirements that are difficult at 15 kids, keeping monthly visits, calls, notes in a timely manner, while providing quality service. Rather than provide a solution focus, the management blames care managers who leave for these issues. Additionally there are constant changes that are sold as assisting care managers in their jobs but only serve to provide additional mandatory work to attempt to balance while keeping all other responsibilities leveled. The focus shifts consistently and without warning. There is no upward mobility save for a "senior care manager" position which raises the salary only minimally while adding responsibilities. On the salary, the care managers are grossly underpaid for what they do and there is no change from bachelor's to master's.

Viewing 67 - 69 of 71 Reviews

Glassdoor has 73 Bergen's Promise reviews submitted anonymously by Bergen's Promise employees. Read employee reviews and ratings on Glassdoor to decide if Bergen's Promise is right for you.