Does Best Buy Health pay their employees well?

According to anonymously submitted Glassdoor reviews, Best Buy Health employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Best Buy Health. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Best Buy Health?

65% of Best Buy Health employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Best Buy Health 3.6 out of 5 for work life balance, 3.5 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Best Buy Health?

Customer Service Representative (37) , Sales Associate (17) , Customer Advisor (14) , Direct Sales Representative (14) , Direct Sales Agent (13) , Manager (10) , Supervisor (10) , Direct Sales (8) , Sales Representative (8) , Customer Service Advisor (7) , Urgent Response Agent (7) , Customer Service Representative (CSR) (6) , Customer Service (5) , Customer Service Supervisor (5) , Software Engineer (5)

What are the pros of working at Best Buy Health according to real employee reviews?

"Good pay but only if you are in the top 10% of the reps." ((in 57 reviews)); "Good benefits and they’re nice" ((in 43 reviews)); "great people to work with" ((in 41 reviews)); "Good work / life balance" ((in 18 reviews)); "Good culture and sales incentives" ((in 17 reviews))

What are the cons of working at Best Buy Health according to real employee reviews?

"Poor management." ((in 35 reviews)); "Complacent upper management, workplace politics down to the agent level, endless brown nosing, by far the most inefficient and authoritative call center environment I have worked in." ((in 16 reviews)); "Managers don't know how to run a call center." ((in 13 reviews)); "Abusice supervisor" ((in 13 reviews)); "long hours I guess ya know" ((in 5 reviews))

What are employees saying about Best Buy Health layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Best Buy Health layoffs and their outlook for job security at Best Buy Health in 2026.

What are the top reviewed Best Buy Health locations?

Carlsbad , Reno , San Diego , San Antonio , Novi , Boston , San Marcos , New York , Houston , Los Angeles , Seattle , Boca Raton , Jersey City , Layton , Chicago , Lynchburg , Stafford , Woodbridge , Brooklyn , Phoenix , Detroit , Jackson , Louisville , Charlotte , Fort Worth , Grapevine , Cypress , Eden Prairie , Minneapolis , Murfreesboro

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Best Buy Health

Part of Best Buy

Best Buy Health reviews

3.4

65% would recommend to a friend

(507 total reviews)

Deborah DiSanzo

43% approve of CEO

36% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.6

Work/Life balance

3.5

Culture & values

3.5

Compensation and benefits

3.2

Senior management

2.9

Career opportunities

Best Buy Health has an employee rating of 3.4 out of 5 stars, based on 507 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Best Buy Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

507 reviews

3.0

Nov 17, 2025

So-So

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

hybrid work schedule, decent benefits, good coworkers

Cons

Countless layoffs over the last year, but I guess that’s everywhere sadly.

Best Buy Health Response

7mo

Thanks so much for leaving us a review! We're so glad that you enjoyed the option to work on a hybrid schedule, our benefits, and your coworkers.

1.0

Nov 13, 2025

Horrible Company | Horrific Management

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Generous time off, remote work

Cons

Unskilled development teams, ageism on many teams against co-workers, lack of vision, no road map to where the company is heading and why, constant layoffs, terrible HR which likes to backstab and lie to employees, harassment by management is allowed freely and goes unchecked, bad behavior by management is swept under the rug and ignored, employees allowed to do absolutely nothing on a daily basis but still being paid for work that is never done, physical altercations happen from managers toward employees, yet it is ignored and allowed....the list goes on and on and on. This arm of Best Buy will soon meet its end and it couldn't come soon enough. The health side is run by a team of deplorables who have no idea what they are doing and when employees speak up or question what is happening, they get fired or laid off.

Best Buy Health Response

7mo

Thank you so much for taking the time to share your experience with us. We're sorry to hear that your experience with us didn't meet your expectations. We encourage you to reach out to Best Buy's Open and Honest Ethics line if you'd like to elaborate further on your concerns. Thanks again for your feedback!

3.0

Oct 20, 2025

Constant Restructuring

Quality assurance analyst

Recommend

CEO approval

Business Outlook

Pros

Remote work is available for most departments.

Cons

Constant restructuring and rebranding leads to uncertainty for most departments.

Best Buy Health Response

7mo

Thank you for leaving us a review! Feedback like yours is important for us to continue learning and growing as a company.

Viewing 13 - 15 of 507 Reviews

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Jobs at Best Buy Health

Customer Advisor $20/hr. Reno NV

Customer Advisor $20/hr. Novi MI

Health Workforce & Care Operations Specialist