Best Western reviews

3.4

52% would recommend to a friend

(2,359 total reviews)

Larry Cuculic

57% approve of CEO

42% positive business outlook

Best Western has an employee rating of 3.4 out of 5 stars, based on 2,359 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Best Western employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

2K reviews
4.0
Aug 6, 2025

Great Job

Recommend
CEO approval
Business Outlook

Pros

I was paid what I asked and in my town that's not easy to come by

Cons

I started getting sick and because I worked with people who's families had immunity problems I couldn't stay at work. 😒

4.0
Aug 4, 2025

It was ok.

Recommend
CEO approval
Business Outlook

Pros

Easy work. Mostly work by yourself so go at your own pace.

Cons

Inconsistent hours and low pay.

2.0
May 26, 2025

Horrible

Recommend
CEO approval
Business Outlook

Pros

Working at Best Western was hands-down one of the worst job experiences I’ve ever had. Let me be clear: there are absolutely no pros to working here. None. Not the pay, not the environment, not the management — nothing. The most basic thing any job should offer is a lunch break — time to eat, breathe, reset. At Best Western, that didn’t exist. I was expected to work full shifts without any official break. No lunch. No real support. Just constant work with the expectation to “figure it out” if I got hungry. When I brought up the issue, management brushed it off like it was normal to run on empty. It's not. This place treats employees like they’re disposable, not like human beings with basic needs. If you’re thinking of working here, save yourself the mental and physical drain. This job gave nothing but stress, exhaustion, and the clear message that your well-being doesn't matter.

Cons

I worked at Best Western and was genuinely shocked by how little regard management had for employee well-being. One of the most basic rights as a worker—a lunch break—was constantly ignored. I regularly worked full shifts without being offered or allowed a proper break to eat, rest, or even breathe for a minute. This wasn’t a one-time thing—it was the norm. When I brought it up, I was met with dismissiveness or told to “grab something quick if you can,” as if taking five minutes to eat was too much to ask. This kind of treatment shows a complete lack of respect for staff and basic labor laws. If you're considering working here, don’t—unless you enjoy being overworked and undervalued. Employees are treated like robots, not people.

Viewing 61 - 63 of 2,359 Reviews

Glassdoor has 2,686 Best Western reviews submitted anonymously by Best Western employees. Read employee reviews and ratings on Glassdoor to decide if Best Western is right for you.