BeyondTrust reviews

3.9

76% would recommend to a friend

(517 total reviews)
avatar

Janine Seebeck

88% approve of CEO

64% positive business outlook

BeyondTrust has an employee rating of 3.9 out of 5 stars, based on 517 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BeyondTrust employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

517 reviews
4.0
Oct 27, 2024
Recommend
CEO approval
Business Outlook

Pros

Culture and leadership are supportive

Cons

Price can be high for the industry

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BeyondTrust Response
1y
Appreciate the concise review. I agree that our culture is great and our leaders very supportive. Part of their goals are about supporting talent growth across the organization.
5.0
Oct 21, 2024
Recommend
CEO approval
Business Outlook

Pros

The product range is genuinely excellent and does not give you any kind of slimy salesperson "I hope the customer doesn't find out that..." fears. Very, very rare to find a customer who is not completely happy. Great communications from leadership. Genuine desire to retain and grow staff. Many "boomerang" employees who discovered the grass isn't necessarily greener! Lots of sales training - mandatory, optional and self-learn are all available. Impressive investment in sales support tech (Gong, Trumpet, Highspot, Salesforce etc etc etc) Inhouse sales methodologies based on MEDDPICC, Force Management etc.

Cons

Product pricing can be right at the border of competitive and uncompetitive, and discount approvals can be slow. Internal processes can be shonky (sometimes just "email a distribution list" which is not a process) and as a newbie, your frequent "how do I...?" questions are often 'answered' by just pointing you at someone else who might know the answer. Who then does the same. There should be a much better & searchable knowledge bank/FAQ Legal team responsive and friendly but utterly uncompromising when it comes to customer contracts. "we won't sign your contracts" is ok for SMEs but hard to explain to customers who are 10x the size & revenue of BeyondTrust. Can hold up deals. Sales ideas and new methodologies have sometimes felt rushed out/untested - someone's had a genuinely good idea but it gets pushed to 200 ish sellers without properly beta testing/confirming it scales up.

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BeyondTrust Response
1y
Thank you for the kind and constructive comments. I like that you called out our happy customers , especially considering our high NPS scores, and the number of boomerangs we get each year which I believe shows the strength of our culture and employee value proposition of Believe, Belong, Become. On the topics of process such as legal and distribution lists, please continue to share those with your manager and leadership team. We are always trying to improve our processes.
1.0
Oct 17, 2024

Sinking ship

Recommend
CEO approval
Business Outlook

Pros

Some nice people. Good benefits

Cons

Feels like management don’t know what they’re doing. A lot of hiring and firing. Very clicky environment. With what fees like a hard push fake company values. When push comes to shove you are a number and can be replaced. Bullying culture in sales with - well it’s always been done this way. Old boys club.

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BeyondTrust Response
1y
Not sure I agree with your title of “Sinking ship.” Most sinking ships do not exceed the Rule of 40 growth metric. I do take your concerns around fake values, harassment, and a bully culture very seriously as these are not acceptable. So far, we have only received feedback to the contrary but we are always seeking ways to improve. Best of luck in your future endeavors and appreciate the review.
Viewing 91 - 93 of 517 Reviews

Glassdoor has 541 BeyondTrust reviews submitted anonymously by BeyondTrust employees. Read employee reviews and ratings on Glassdoor to decide if BeyondTrust is right for you.