Does BigCommerce pay their employees well?

According to anonymously submitted Glassdoor reviews, BigCommerce employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at BigCommerce. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at BigCommerce?

67% of BigCommerce employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated BigCommerce 3.9 out of 5 for work life balance, 3.8 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at BigCommerce?

Technical Support Representative (19) , Software Engineer (17) , Technical Support Ninja (13) , Senior Software Engineer (10) , Marketing (9) , Sales Development Representative (SDR) (9) , Account Executive (8) , Customer Success Manager (8) , Manager (8) , Technical Support (7) , Sales (6) , Tech Support Representative (6) , Product Support Engineer (5) , Technical Support Specialist (5) , Customer Success Manager (CSM) (4)

What are the pros of working at BigCommerce according to real employee reviews?

"Great people with a desire to strategize and scale as BC continues to grow." ((in 76 reviews)); "The majority of the team is great." ((in 31 reviews)); "Great Benefits" ((in 28 reviews)); "Great company to work for with competitive pay" ((in 26 reviews)); "Good work life balance if you push for it" ((in 22 reviews))

What are the cons of working at BigCommerce according to real employee reviews?

"6. Can't book off PTO due to business need because of management constantly hiring ppl who just leave once they see how pathetic and ridiculous the company operates." ((in 17 reviews)); "unexpected layoffs right before Christmas holidays after giving assurance that the company is doing ok." ((in 16 reviews)); "No 401k match and average alternative benefits." ((in 10 reviews)); "Previous ceo was better for company culture" ((in 6 reviews)); "Narcissism, gaslighting, politics, and favoritism that’s longstandingly seeped into the culture, unfortunately preserved by complacent leaders." ((in 6 reviews))

What are employees saying about BigCommerce layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about BigCommerce layoffs and their outlook for job security at BigCommerce in 2026.

What are the top reviewed BigCommerce locations?

Austin , San Francisco , Charlotte , Dallas , Texas City , Cleveland , Los Angeles , Miami

Skip to content Skip to footer

Notifications

BigCommerce

Now known as Commerce

BigCommerce reviews

3.7

67% would recommend to a friend

(95 total reviews)

Travis Hess

46% approve of CEO

48% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.9

Work/Life balance

3.8

Culture & values

3.5

Compensation and benefits

3.5

Career opportunities

3.2

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

95 reviews

Reviews about "Compensation"

Return to all reviews

4.0

Feb 22, 2025

Review Headline

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

Not boring projects and people

Cons

The salary X2 lower in EU compared to the US one The stock seems to be dead

BigCommerce Response

Thank you for taking the time to provide feedback! We appreciate your input! If you have any further feedback to share, please email us at ta@bigcommerce.com or reach out to your HRBP.

4.0

Feb 21, 2025

Solid product, great people but leadership can't figure it out

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- BC hires great people - Is finally focusing on the product and its ideal customer rather than trying to be a product that it isn't. - Supportive culture - Good work life balance - Senior and Director leadership is caring and supportive - Really positive outlook for the product

Cons

- Has cut 10% of staff every year for the last 3 years and last year they cut most of their top performers that brought in the most revenue - No 401k match (although they may now) - Lower pay than most tech companies for the same roles - Either BC has the right people in place or they have the right direction to work in with the right leadership but never both - If you are remote, you aren't invited to the office much even for kick offs or planning. So you will feel a bit secluded. - Not much room for career growth as they keep cutting people

BigCommerce Response

Thank you for taking the time to provide feedback! We appreciate your input and are happy to hear you enjoyed your experience here. If you have any further feedback to share please feel free to email us at ta@bigcommerce.com.

4.0

Jan 25, 2025

Nice, but draining

Technical support representative

Recommend

CEO approval

Business Outlook

Pros

Decent pay for post-2020, friendly management and peers

Cons

Quite stressful, difficult to maintain a work/life balance

BigCommerce Response

Thank you for taking the time to provide feedback! We appreciate your input. If you have any further feedback to share please email us at ta@bigcommerce.com

Viewing 4 - 6 of 95 Reviews

Top companies for "Compensation and Benefits" near you

Cisco

4.0★Compensation & Benefits

Capgemini

3.7★Compensation & Benefits

ADP

3.5★Compensation & Benefits

Bloomberg

4.0★Compensation & Benefits