Q: What are the top reviewed jobs at BigCommerce?

Technical Support Representative (19) , Software Engineer (17) , Technical Support Ninja (13) , Senior Software Engineer (10) , Marketing (9) , Sales Development Representative (SDR) (9) , Account Executive (8) , Customer Success Manager (8) , Manager (8) , Technical Support (7) , Sales (6) , Tech Support Representative (6) , Product Support Engineer (5) , Technical Support Specialist (5) , Customer Success Manager (CSM) (4)

Q: What are the top reviewed BigCommerce locations?

Austin , San Francisco , Charlotte , Dallas , Texas City , Cleveland , Los Angeles , Miami

Question 1

Does BigCommerce pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, BigCommerce employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at BigCommerce. This rating has improved by 5% over the last 12 months.

Question 2

How satisfied are employees working at BigCommerce?

Accepted Answer

67% of BigCommerce employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated BigCommerce 3.9 out of 5 for work life balance, 3.8 for culture and values and 3.5 for career opportunities.

Question 3

What are the top reviewed jobs at BigCommerce?

Accepted Answer

Technical Support Representative (19), Software Engineer (17), Technical Support Ninja (13), Senior Software Engineer (10), Marketing (9), Sales Development Representative (SDR) (9), Account Executive (8), Customer Success Manager (8), Manager (8), Technical Support (7), Sales (6), Tech Support Representative (6), Product Support Engineer (5), Technical Support Specialist (5), Customer Success Manager (CSM) (4)

Question 4

What are the pros of working at BigCommerce according to real employee reviews?

Accepted Answer

"Great people with a desire to strategize and scale as BC continues to grow." ((in 77 reviews)); "Great Benefits" ((in 32 reviews)); "The majority of the team is great." ((in 25 reviews)); "Great company to work for with competitive pay" ((in 24 reviews)); "Good work life balance if you push for it" ((in 22 reviews))

Question 5

What are the cons of working at BigCommerce according to real employee reviews?

Accepted Answer

"unexpected layoffs right before Christmas holidays after giving assurance that the company is doing ok." ((in 18 reviews)); "6. Can't book off PTO due to business need because of management constantly hiring ppl who just leave once they see how pathetic and ridiculous the company operates." ((in 18 reviews)); "From team manager to senior leadership" ((in 11 reviews)); "No 401k match (although they may now)" ((in 9 reviews)); "Weird company structure full of nepotism." ((in 8 reviews))

Question 6

What are employees saying about BigCommerce layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about BigCommerce layoffs and their outlook for job security at BigCommerce in 2026.

Question 7

What are the top reviewed BigCommerce locations?

Accepted Answer

Austin, San Francisco, Charlotte, Dallas, Texas City, Cleveland, Los Angeles, Miami

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