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Bigtincan

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Bigtincan reviews

2.8

34% would recommend to a friend

(136 total reviews)

David Keane

49% approve of CEO

24% positive business outlook

Ratings by category

3.6

Work/Life balance

3.2

Diversity & inclusion

3.1

Compensation and benefits

2.9

Culture & values

2.6

Career opportunities

2.5

Senior management

Bigtincan has an employee rating of 2.8 out of 5 stars, based on 136 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Bigtincan employee rating is 27% below average for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Reviews by job title

136 reviews
1.0
Aug 29, 2019

Nope

Software engineer
Recommend
CEO approval
Business Outlook

Pros

Somehow flexible working hours, ping pong table in the office.

Cons

Sales driven company where technical teams don't have a seat at the table. Every single decision is driven by a short term profit. There's no time or resources to do things properly, there are only deadlines set by prospective or angry current customers, as well as marketing and investors presentations. Most of the people in the development teams are miserable and are considering leaving, which is reflected in a very low employee retention rate. Position description and information shared during the interview process is often very far from the truth. Machine learning engineers are promised to work on cutting edge technologies and end up maintaining BI systems from the previous century. Developers are maintaining legacy systems and are spending most of the time on fixing bugs. Testers are so busy testing manually that they don't have time to automate things (which results in even more bugs). Development teams are severely understaffed, and underpaid for that matter. Ratio of managers and non-technical people to technical ones is ridiculously high for a software company, which outlines the company's goals.

avatar
Bigtincan Response
6y
I realise that sometimes things in growing companies may not seem right. I want to let you know that we want everyone to come to Bigtincan to do their best work, this is our focus. I hope that you felt you could speak openly about your concerns before you left. I know that, from my experience, our people have been able to speak openly and at Bigtincan and helps us to take action. If you would like to help us all to learn from what you experienced please reach out to myself or David Keane as we want to ensure that the areas that we need to address have been.
2.0
Oct 8, 2018

Clueless

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible hours and a decent office space

Cons

This is a company which has no clue of what is doing and how is achieving it. Senior management strategy is nothing but buzzwords...the company has no vision, no focus, no values, no path forward...it’s just following the shiny object it sees elsewhere. It’s like management has no idea or is uninterested to how things actually work under the hood. Team morale is incredible low as they get no feedback or meaningful announcements from the top.

5.0
Oct 3, 2018

Strategic Sales Director

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

This is a company at the leading edge of artificial intelligence for sales professionals. They have incredible partnerships (Apple to name one) and a vision for the future of sales productivity and continuous learning. It's a great environment where you are empowered to be your best.

Cons

Can't think of too many.

Viewing 127 - 129 of 136 Reviews
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ReviewsBigtincan reviews

Glassdoor has 138 Bigtincan reviews submitted anonymously by Bigtincan employees. Read employee reviews and ratings on Glassdoor to decide if Bigtincan is right for you.