Does Bill Gosling Outsourcing pay their employees well?

According to anonymously submitted Glassdoor reviews, Bill Gosling Outsourcing employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Bill Gosling Outsourcing. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Bill Gosling Outsourcing?

50% of Bill Gosling Outsourcing employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Bill Gosling Outsourcing 2.9 out of 5 for work life balance, 3.0 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Bill Gosling Outsourcing?

Customer Service Representative (146) , Collections Agent (61) , Collections Specialist (35) , Customer Service Representative (CSR) (28) , Customer Service Agent (24) , Collections Representative (23) , Collection Agent (20) , Call Center Agent (16) , Agent (15) , Loan Verification Specialist (15) , Team Leader (12) , Collector (11) , Debt Collector (9) , Call Center Representative (7) , Customer Service (7)

What are the pros of working at Bill Gosling Outsourcing according to real employee reviews?

"company allowed to work from home which is great" ((in 46 reviews)); "Great people and quite accommodating" ((in 34 reviews)); "Bill Gosling has good training" ((in 27 reviews)); "It's a good work environment" ((in 20 reviews)); "Culture is great" ((in 17 reviews))

What are the cons of working at Bill Gosling Outsourcing according to real employee reviews?

"low pay is not ideal for customers served" ((in 48 reviews)); "No benefits or full time position until you reach supervisor but you're expected to work full time hours and breaks are not paid (anymore)" ((in 34 reviews)); "Low salary and low growth" ((in 32 reviews)); "And poor management!" ((in 30 reviews)); "No bonus incentives." ((in 12 reviews))

What are employees saying about Bill Gosling Outsourcing layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Bill Gosling Outsourcing layoffs and their outlook for job security at Bill Gosling Outsourcing in 2026.

What are the top reviewed Bill Gosling Outsourcing locations?

Richmond , Hampton , Phoenix , Costa , Ontario , Las Vegas

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Bill Gosling Outsourcing

Bill Gosling Outsourcing reviews

2.9

50% would recommend to a friend

(721 total reviews)

Vipul Khanna

55% approve of CEO

44% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.0

Culture & values

3.0

Career opportunities

2.9

Work/Life balance

2.8

Senior management

2.4

Compensation and benefits

Bill Gosling Outsourcing has an employee rating of 2.9 out of 5 stars, based on 721 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Bill Gosling Outsourcing employee rating is 25% below average for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

721 reviews

1.0

Dec 29, 2016

Sufficient job... while looking for another.

Collectors agent

Recommend

CEO approval

Business Outlook

Pros

Easy job function Perfect job while in between other jobs Fast hiring process Beautiful office Building

Cons

No Raise Commission is obsolete Replica of junior high school Management is inconsistent and untrustworthy Little to no room for growth within company Health Benefits will do more harm than good Inadequate performance coaching before disciplinary coaching occurs. Initial onboard training is NOT effective

1.0

Mar 17, 2025

THE WORST

Collections specialist

Recommend

CEO approval

Business Outlook

Pros

Only benefit of working for this "company" is Working from home. If they ever change that in the US, they will FOLD.

Cons

NONE, pay is horrible, no incentives, no bonuses, no raises unless you beg and that takes almost another year ... if they decide to give you one, management is horrible ... especially the Director and his protege "the managing coach", they focus more on you coming to the office 1 day of the week than you being comfortable when you're there, it's over crowded& people are coughing and sneezing all day with no masks, always as soon as you get to the office& having to wait for assistance til managers put in a ticket for their daily computer issues when 2 IT guys are sitting right there laughing about whatever they are viewing on their mobile phones is a huge pain when they can just walk over to assist, the turnover rate for incoming and outgoing employees is astronomical, everyone agrees this job is a placeholder till better comes along, this location is the one in the USA and it's horrible,

3.0

Jun 20, 2024

average

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

ok kind of work place

Cons

racial harassment partiality favourtism bias

Viewing 7 - 9 of 721 Reviews

Jobs at Bill Gosling Outsourcing

Customer Service Representative Agents

Vice President, Practice Head, Auto (Sales /Account Management)

Bilingual Collection Agent (English/Spanish Required)

Collections and Recovery Specialist

Onsite & Hybrid Call Center Agents

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Bill Gosling Outsourcing

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Ratings by category

Ratings by demographic groups

Reviews by job title

Sufficient job... while looking for another.

THE WORST

average

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