Billtrust reviews

3.5

60% would recommend to a friend

(403 total reviews)
avatar

Grant Halloran

68% approve of CEO

53% positive business outlook

Billtrust has an employee rating of 3.5 out of 5 stars, based on 403 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Billtrust employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

403 reviews
5.0
Aug 21, 2023
Recommend
CEO approval
Business Outlook

Pros

I have loved every minute of my journey with Billtrust to date. - An amazing culture, where everyone is working together. - A Role where I am mentored and trusted to bring improvements and a leader who helps me bring my a-game. - Opportunities to grow, get educated, be heard and improve yourself. I am lucky and privileged to say that I truly love where I work and what I do. You can be too!

Cons

None, not a single one.

5.0
Aug 20, 2023
Recommend
CEO approval
Business Outlook

Pros

Great Culture - Training - Products - People - Tools- Growing - People leadership is encouraged over" basic management" - More opportunity - Competitive comp packages

Cons

Complex sale - need to deal with red tape Sometimes presented with overwhelming workload - Quotas are skewed and not transparent on the number Marketing needs to step up

5.0
Aug 16, 2023

Grass is not greener on the other side

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Writing this review 5 months after I left. My appreciation for the company has grown since then. I left after a series of changes and was concerned about the direction of the company. Having experienced life at another company now for a while and talking to my friends at Billtrust who are thriving, I realize that I made a mistake and am going to go try and go back. My colleagues at Billtrust were the best. Super supportive and smart. The company focuses a lot on inclusion. I am a minority and was never made to feel that way at Billtrust. Not the same at other places.

Cons

Billtrust can be a machine. There isn't an overt demand for all of your time (even the time outside of work) but more of a subtle, slight encouragement to always be on. If you are not careful, you will live, sleep and eat Billtrust 24x7. Don't get me wrong, this is 100% a choice and if you are aware of this subtlety in the culture it is very easy to set appropriate boundaries that will be respected by the company and leadership team.

Viewing 181 - 183 of 403 Reviews

Glassdoor has 436 Billtrust reviews submitted anonymously by Billtrust employees. Read employee reviews and ratings on Glassdoor to decide if Billtrust is right for you.