Billtrust reviews

3.5

60% would recommend to a friend

(403 total reviews)
avatar

Grant Halloran

68% approve of CEO

53% positive business outlook

Billtrust has an employee rating of 3.5 out of 5 stars, based on 403 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Billtrust employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

403 reviews
5.0
Aug 9, 2023

Very happy working here!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great culture, very capable professionals

Cons

Employee onboarding is 3 stars

4.0
Aug 7, 2023

Good culture, needs vision

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great culture and teammates. Strong product, Billtrust is an industry leader

Cons

Not competitive outside of Enterprise, they've retired a lot of solutions and there's no roadmap to be more competitive in middle market companies that don't need all of the advanced tools that Billtrust offers

5.0
Aug 6, 2023

Great place to work

Recommend
CEO approval
Business Outlook

Pros

- Work hours that you would like with ability to change your schedule (select time) - Be a part of a team that supports each other - Pay is about average depending on your living area - Good benefit -Get recognized for great work via monetary and non-monetary awards - Career advancement is clear and offered, and can be discussed quarterly/periodically with manager

Cons

- Training is good but training makes it seem like all clients will be simple. - Reality is that clients vary drastically and not everything can be covered in training that you can/will experience on a team. - There is no "ramp up" for work. As soon as you are placed on a team you can get clients immediately. It can be daunting but you have support

Viewing 184 - 186 of 403 Reviews

Glassdoor has 436 Billtrust reviews submitted anonymously by Billtrust employees. Read employee reviews and ratings on Glassdoor to decide if Billtrust is right for you.