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Birch Communications

Acquired by Fusion Connect

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Birch Communications reviews

2.3

22% would recommend to a friend

(177 total reviews)

Tony Tomae

10% approve of CEO

19% positive business outlook

Birch Communications has an employee rating of 2.3 out of 5 stars, based on 177 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Birch Communications employee rating is 36% below average for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

177 reviews
1.0
Jun 4, 2015

Territory Sales Rep

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

At this company you have a lot of freedom but also you get micro managed A LOT. You make good money if you work hard.

Cons

The micro management is out of control and almost unbearable. The monthly quota makes it hard to keep up. Cloud services are a hard sell.

1.0
Jun 3, 2015

Director

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

May be ok for entry level position in a small town with few options. A handful of quality people on board via acquisition, probably will leave as soon as they can though.

Cons

Zero innovation, no organic growth only via acquisition. Penny pinching comes first. Low pay and willing to settle for B & C talent because they are cheap. Allow executives to treat subordinates horribly- openly critical of employees in front of peers using profanity and borderline physical confrontation. At least one management team member had harassment charges filed against them and are still on board.

4.0
Jun 1, 2015
Recommend
CEO approval
Business Outlook

Pros

Amazing work environment. Great people, amazing managers to assist and teach you at any given time. They work with you and have Flexible hours. There is ALWAYS room to grow with this job and you can Learn A LOT if you choose too. Benefits are great here as well. They strive to make sure everything works out for you and that you succeed in the company

Cons

The Pay isn't the best for what all we do but It is a work in progress. The communications between higher levels and lower levels of tech support are not the best. More Training documentation is needed and more time showing techs how to trouble shoot would be a good thing to do. There are a lot of people who need more time learning and this job is more of a here is what you get and now go. More Training in some areas is definitely needed. If you are not quick on your feet or have good people skills this is not the job for you.

Viewing 127 - 129 of 177 Reviews

Glassdoor has 181 Birch Communications reviews submitted anonymously by Birch Communications employees. Read employee reviews and ratings on Glassdoor to decide if Birch Communications is right for you.