Birdeye reviews

3.9

72% would recommend to a friend

(1,223 total reviews)
avatar

Naveen Gupta

80% approve of CEO

74% positive business outlook

Birdeye has an employee rating of 3.9 out of 5 stars, based on 1,223 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Birdeye employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews
1.0
Apr 23, 2019
Recommend
CEO approval
Business Outlook

Pros

The co-workers are great especially the SDR’s. That’s about it.

Cons

They say you make around 50-60k as SDR is totally not true. You will barely make 30k. Tons of qualifications to jump through to finally get credit for an account that demos. Management will make open promises just to keep you around in your current position. No clear justifications on promotions. Say they want to promote within but they only hired outside while I was there. It’s almost like they don’t want to pay their employees. Except for people in the “inner circle” who get accounts fed to them. Tons more

1.0
Apr 26, 2019
Recommend
CEO approval
Business Outlook

Pros

Hard working and competitive co-workers No geographic territories Free lunch Fridays and stacked snacks and drinks Young Staff

Cons

While there are many positives to working for a SaaS company in hyper-growth, BirdEye does not have that feel or benefit. The sales operation is run in way where you are worked until you are burned out. You receive a 3 month ramp quota (which is great) and are likely to hit and exceed quota in that time. You're commission will be through the roof and you will think this is the greatest place ever. This is also the time they ask new employees to leave Glassdoor reviews (hence the high rating). Unfortunately those will be the best times for your bank account. The monthly quotas only adjust upward based on working days in the month and are unrealistic. It is a giant Inside Sales "factory". The work/life balance is not one you would expect from other young tech companies in DFW or even ones with Silicon Valley roots. PTO is very limited and you are required to use it for a sick day. The office location is in Las Colinas which is inconvenient for the young staff they continue to hire. Most live in Dallas and the commute each day can be a burden.

1.0
Aug 14, 2018
Recommend
CEO approval
Business Outlook

Pros

Not much except that they do pay market salary to make the suffering worth it

Cons

The CEO and his brother COO are pathetic leaders and sadly running the show. All other senior hires are either busy trying to please them or looking for jobs. The CRO who was a big hire just quit within 2-3 Months of joining as he could Not handle the micro management. Not to mention other VPs that have quit in the last one year alone.

Viewing 7 - 9 of 1,223 Reviews

Glassdoor has 1,242 Birdeye reviews submitted anonymously by Birdeye employees. Read employee reviews and ratings on Glassdoor to decide if Birdeye is right for you.