Birdeye reviews

3.9

72% would recommend to a friend

(1,226 total reviews)
avatar

Naveen Gupta

79% approve of CEO

75% positive business outlook

Birdeye has an employee rating of 3.9 out of 5 stars, based on 1,226 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Birdeye employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews
3.0
Apr 10, 2025

Decent workplace

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great teammates and I was lucky to have a great manager.

Cons

No feedback is listened to from employees making the super frustrating. Also a ton of manual metric tracking that is already in the crm

5.0
Jan 22, 2025
Recommend
CEO approval
Business Outlook

Pros

-Innovative company where people strive to make the Platform better day by day and more intuitive instead of just adding needless bells and whistles. -Competitive salaries make it worth working here. -If you are looking for a place to show your creativity and innovation then Birdeye is the right place for you. Product management solicits feedback from the clients and employees to make the product better. They are genuinely interested in what the customer has to say. -The fact that the Idea Exchange is one of the main drivers for product enhancements shows that birdeye.com cares about its customers.

Cons

-Typical struggles of a fast-growing company.

5.0
Jan 6, 2025
Recommend
CEO approval
Business Outlook

Pros

I just started a couple of weeks ago so I am reviewing my interview process and first couple of weeks of onboarding BootCamp. Interview cycle pros: - Transparent and thorough interview conversations with leadership. - Loved that they required character references in lieu of a lengthy assignment already showing me that they prioritized character over task completion. Onboarding Pros: - Peers and cross-functional folks all welcoming and open/excited to meet so great first impression on culture. - Enablement Lessons are both thorough and engaging. Quizzes and recording submissions really help the info stick. - Enablement support has been amazing. The enablement team is super responsive and helpful.

Cons

The only con was that I didn't have a peer interview but I back-channeled for peer questions and felt really confident in my decision to join the team.

Viewing 208 - 210 of 1,226 Reviews

Glassdoor has 1,245 Birdeye reviews submitted anonymously by Birdeye employees. Read employee reviews and ratings on Glassdoor to decide if Birdeye is right for you.