Biscuits & Bath reviews

Too many to list, but they include condescending managers, hr people, and clients. If you have a good heart, they will take advantage of you, overall, don't bother, its like selling your soul to the devil.They teach you not to put blame on each other, but boy when its your fault, the blame is made felt!

It is not what it seems. Upper management says they want to strive to make this a fun atmosphere to work in. However; their words and there actions do not match up. I found some employees vindictive, petty, and unprofessional. I observed sales quotas being used in a manipulative fashion and a manager with an explosive near violent temper. Not a good atmosphere at all. I have years of successful customer service experience and their philosophy is for the location personnel not to talk to an upset customer. They send the issue into a black hole which is called their customer service center where the customer gets a series of half truths and canned responses. If the locations had managers equipted to handle dissatissfied customers; there would be no issue, better and more personalized customer service and the increased sales and less churn then they are experiencing.