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Black Walnut Cafe

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Black Walnut Cafe reviews

3.3

49% would recommend to a friend

(88 total reviews)

Joe Brassard

78% approve of CEO

46% positive business outlook

Black Walnut Cafe has an employee rating of 3.3 out of 5 stars, based on 88 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Black Walnut Cafe employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

88 reviews
4.0
Jan 31, 2017

Better than I Expected

Recommend
CEO approval
Business Outlook

Pros

I started working as a Cashier/CoffeeBar with the intention of this being a temporary job for 3 months or so. In the end, I stayed for 15 months and was primarily a Bartender. I loved many of my regular customers, quite a few of my coworkers, and grew attached to the better managers. Here are some of the reasons I stayed so long: 1) The benefits are actually very good for a restaurant chain. Price is reasonable enough, but the actual benefits themselves (your health plan is a good old PPO, not an HMO or the flavor-of-the-year-plan-style) are the solid part. 2) The management at the Allen store has been in place the longest among the DFW stores for a reason - they're good at their jobs. Now, this doesn't mean they're saints who will always say nice things, not have bad days, or be stressed out on occasion. But they are highly competent - it was rare that I would have a question about an food item, how to ring in something, what to suggest if they have an allergy, etc - that they wouldn't know the answer to. In addition, they would buy you food if offered to cover on short notice. 3) The staff - now, this one is probably the most subject to change (see advice to corporate management below). However, when I was there, there were 3-4 staff members who were real workhorses and always a pleasure to work with. A low pay shift didn't seem so bad if the shift was along side them.

Cons

In the end, the reason I left was to go to school full time, but here are some of the things that bugged me: 1) Double shifts on the same day suck, but what really sucks is pulling a double on Friday and then having to open on Saturday. I did that way too many times for my liking, and while management tried to avoid it, it frequently happened because 2) Having to cover for someone was a frequent occurrence. Now, people get sick, unexpected stuff happens, and that's just part of life, but some of your non-great coworkers are also irresponsible people who don't know how to organize their life. If they could hire some older staff that might help alleviate the problem.

1.0
Dec 2, 2016

THE ANTI CHRIST

Recommend
CEO approval
Business Outlook

Pros

none and its just a job.

Cons

you will be working with demons from the deepest depths of hell. All up front workers are snobby.. you get no breaks and they expect you to work at 100% all day without food or breaks. Gossip is stupid here dont talk to anyone just come to get your work done and go HOME.. clicks are heavy here. Managers treat you like trash, they act like they are gods of Egypt. Extreme bus boy work for crappy checks. Very fishy activity with the hours and pay roll here, POORLY MANAGED PLACE OVER ALL. NO ONE SPEAKS ENGLISH IN THE BACK..COMMUNICATION WAS HIGHLY DIFFICULT. How did they get hired if the managers dont know spanish???? HORRIBLE PLACE DO NOT WORK HERE..its really hell bent, Managers also gossip and talk bad about others ive witnessed on plenty of closing nights. Everyone just looks for drama or someone to bash on and feeds off of it or they all find someone to hate and mess with that person. t if you arent a favorite you wont make money, you wont be treated right, and to be a favorite you have to gossip and join the demonic power circle of slander and trash talking of others or be heavily into drama to fit in.

1.0
Sep 15, 2016
Recommend
CEO approval
Business Outlook

Pros

Pros? Only pro is that you get a 25% discount on food. There isn't any pros to say besides that honestly don't waste your time here like me.

Cons

Low pay - no breaks - managers have their favs - crappy shifts - kitchen managers are stuck up if you're not kissing their butt to the managers they won't like you. Joe and dough have their favorites. They will most of the time treat you like if you are dumb and inferior to them. I wouldn't recommend working here. If you're planning to work as a cashier get ready go get the crappy shifts all the time only shifts you will actually make money from is on Sat and Sunday's which they NEVER give to other employees besides 3 of them it's always the same 3 to 4 people working Sat and Sunday's. Same with the Bartenders. They will treat you as if you're a robot that you shouldn't be making any mistakes and if you do get ready to get yelled at by them. Long hours Little pay. NO BREAKS honestly you could be doing a 15hr shift ( they will give you those shifts if you let them) and you still won't get a break you can't eat what so ever. Wouldn't recommend working here period.

Viewing 16 - 18 of 88 Reviews

Glassdoor has 88 Black Walnut Cafe reviews submitted anonymously by Black Walnut Cafe employees. Read employee reviews and ratings on Glassdoor to decide if Black Walnut Cafe is right for you.