Bloomingdale's reviews

Where to begin... 1) They make you dress like the Men In Black everyday and refuse to pay for your uniform. What does anyone need more than one black suit for? Also, if you're selling clothing, how are your customers supposed to trust that you know what you're doing when your employer doesn't even trust you to dress yourself? 2) Management style is best characterized as "old school"... and I mean OLD school... as in "Nobody knows the trouble I've seen..." Meaning that they focus on "breaking" the individual spirit. They have no interest in what you have to say or think, especially if it makes any kind of sense. A kind of mass delusion grips every level of management that blinds them to reality. Should anyone have the gall to suggest a better way of doing something (and there are literally millions of opportunities for this store to do things better), that person is immediately classified as having a bad attitude. Also, the "managers" are roughly 13 years old, are paid just slightly more than minimum wage, and have about as much understanding of managing people and merchandising as Mitt Romney does about the poor. 3) A significant portion of your fellow employees are either mental patients, thieves and liars, or both. Stealing is OK at Bloomie's, so long as it's the salespeople stealing from each other. That includes both sales and personal property. 4) The return policy makes it nearly impossible to earn any real money (and I am a top performer even as a part-time employee). You are liable for returns for up to six months after purchase, and they'll take anything back under any circumstances. Lots of people love to "rent" evening gowns, tuxedos, suits, ties, cuff links, etc... then return them for the full purchase price, and you take the hit even if it's obvious that the merchandise has been worn by the deadbeat returning it. As such, even though you did your job, you are not paid for your time and energy.

The lack of a sensible return policy which the customers take unfair advantage of. After the wedding, bar mitzvah, New Year's Eve, the customer returns the worn outfit and all its accessories. The commission for the sale is taken from the sales associate's salary after having probably spent half a day shopping with this customer. We know that reasonable returns go with the territory, but what's happening in Bloomingdales is totally out of control. People return things from 20 years ago, they return things with a Saks sales slip, they return things that are worn and used up and get the full selling price. They return cheap items with high end labels sewed into them. This all needs to be looked into and a new more restrictive policy put in place. Very negative performance reviews Pressure to phone people constantly despite the fact that most of them simply hang up on you mid-sentence. Get email. People don't want to be bothered with ringing phone calls from salespeople trying to sell them things when they're busy with their kids or trying to relax at home. Pressure to open credit accounts. Customers are sick and tired of being pestered with this everytime they approach a register. Sales Associates who are white men are treated like kings. Everybody else is treated like dirt. Huge amount of return theft going on in the store on a daily basis which Security Department doesn't take seriously enough. Adjustments out of control. Customers buy new items at full price, then bring them back every few weeks getting adjustment after adjustment until they are jobbed out. This all comes out of the Sales Associate's salary and it's robbery to the store. Other sales associates stealing your sales. There needs to be some serious disciplinary action for this to make people hesitate to do it. Useless union takes hundreds of dollars out of your check in union dues and does very little to improve anything. Meetings are worthless gripe sessions. Tacky black suit dress code. Let people show some style in a store that wants to consider itself a fashion center.