Is Blue Shield Of California a good company to work for?

Blue Shield Of California has an overall rating of 3.6 out of 5, based on over 2,298 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 58% of employees would recommend working at Blue Shield Of California to a friend and 47% have a positive outlook for the business. The best reviews about Blue Shield Of California have been left by employees working as Pharmacy Technician , Operations Supervisor and Intern .

Does Blue Shield Of California pay their employees well?

According to anonymously submitted Glassdoor reviews, Blue Shield Of California employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Blue Shield Of California. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Blue Shield Of California?

58% of Blue Shield Of California employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Blue Shield Of California 3.7 out of 5 for work life balance, 3.5 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Blue Shield Of California?

Customer Service Representative (73) , Manager (51) , Director (46) , Senior Manager (46) , Program Manager (33) , Senior Business Analyst (33) , Business Analyst (32) , Project Manager (30) , Analyst (22) , Senior Project Manager (21) , Customer Service Representative (CSR) (16) , Executive Assistant (16) , Operations Supervisor (16) , Senior Program Manager (16) , Pharmacy Technician (14)

What are the pros of working at Blue Shield Of California according to real employee reviews?

"The offer many great benefits and they have been so accommodating while working from during this time." ((in 253 reviews)); "Great people to work for and with" ((in 173 reviews)); "Good work life balance and schedule flexibility" ((in 152 reviews)); "Good Pay is alright to be honest" ((in 128 reviews)); "Remote work from home convenience and productivity higher" ((in 59 reviews))

What are the cons of working at Blue Shield Of California according to real employee reviews?

"Poor management they pushback cases or don’t answer group chats" ((in 86 reviews)); "senior leadership+) due to lack of openings (not enough openings for generated interest)." ((in 74 reviews)); "Some managers don't engage their team at all for months and are shocked that the team isn't aware of changes in projects or policies." ((in 72 reviews)); "Current upper management does not think it is appropriate to promote people who know the process and have some leadership skills and could be mentored." ((in 36 reviews)); "There was no training on the health plans I was marketing" ((in 32 reviews))

What are employees saying about Blue Shield Of California layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Blue Shield Of California layoffs and their outlook for job security at Blue Shield Of California in 2026.

What are the top reviewed Blue Shield Of California locations?

San Francisco , El Dorado Hills , Oakland , Rancho Cordova , Lodi , Los Angeles , Woodland Hills , Sacramento , Redding , San Diego , Monterey Park , El Dorado , Long Beach , Costa Mesa , California City , El Segundo , Folsom , California , Stockton , New York , Walnut Creek , El Dorado Hls , Redwood City , Chico , Orange , Palmdale , Winnetka , Roseville , Monterey , South San Francisco

Blue Shield Of California reviews

3.6

58% would recommend to a friend

(2,048 total reviews)

Mike Stuart

59% approve of CEO

47% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Blue Shield Of California has an employee rating of 3.6 out of 5 stars, based on 2,048 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Blue Shield Of California employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Reviews by job title

2K reviews

2.0

Jan 3, 2017

Analyst

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Overly generous budget, access to the right tools to get the job done, generous staff size creates work life balance, many good people work here

Cons

Widespread politics, lack of leadership cohesion, overspending, country club culture that drives indecision or poor decision making by leaders, wasteful mindset for a non-profit, inexperienced leaders, many employees are retired in their jobs

Blue Shield Of California Response

9y

Thanks for your feedback. We agree - work-life balance is definitely a good thing and we’re glad that you had access to the right tools! We’re sorry that you feel our leadership isn’t cohesive. Our executives encourage all leaders to be transparent about company goals that will help our mission to provide all Californians with access to quality health care at an affordable price. Kathy Mason Strategic Recruiting Program Manager

3.0

Jan 2, 2017

Shield Emerging Leader

Leadership development program associate

Recommend

CEO approval

Business Outlook

Pros

1) An inspiring mission and vision. 2) Wellvolution program that encourages employee engagement with their own health with the opportunity to earn rewards 3) Pockets of change within the organization working to transform, modernize culture and processes.

Cons

1) There is a disconnect between the vision and leadership of senior management (CEO and SVPs) and that of middle management. Priorities and values seem to get lost in the sausage making at the director and manager level. Many just continue to do what they're used to regardless of the company strategy. 2) There is a slow change occurring to a more contemporary, team based culture as opposed to the command and control, top-down style of old.

Blue Shield Of California Response

9y

Thanks for your review and congratulations on being chosen for the Shield Emerging Leaders program! We’re happy that you find our mission inspiring. We’re sorry that you feel there is a disconnect between our leaders and middle management, although moving to a team-based culture is a good thing. Kathy Mason Strategic Recruiting Program Manager

2.0

Dec 27, 2016

Performance and Learning Trainer

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I was given some unique opportunities to train offshore Opportunity for professional growth Flexibility to work from home Decent benefit package Nice work environment/ cafeteria

Cons

Trainers are extremely underpaid for what they are expected to do. Long hours, expected to travel overseas and leave your family for extended (months) period of time with no additional compensation Poor decision making - I saw a lot of money wasted on failed or poorly planned projects Company puts people in leadership positions with no experience or education Most trainers start at entry level with no experience or understanding of adult learning

Blue Shield Of California Response

9y

Thanks for taking time to write your review. We’re happy that you enjoyed your flexible work schedule and the environment at our El Dorado Hills office. You will be glad to know that we have invested in professional development training with both Manage to Excellence (M2X) and Lead to Excellence (L2X). Kathy Mason Strategic Recruiting Program Manager

Viewing 58 - 60 of 2,048 Reviews

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Jobs at Blue Shield Of California

(Medi-Cal) Correspondence Phone Support, Intermediate

Program Manager, Senior

Product Manager, Associate, Stellarus

Project Manager, Consultant

Configuration Analyst, Associate