Is Blue Shield Of California a good company to work for?

Blue Shield Of California has an overall rating of 3.6 out of 5, based on over 2,298 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 58% of employees would recommend working at Blue Shield Of California to a friend and 47% have a positive outlook for the business. The best reviews about Blue Shield Of California have been left by employees working as Pharmacy Technician , Operations Supervisor and Intern .

Does Blue Shield Of California pay their employees well?

According to anonymously submitted Glassdoor reviews, Blue Shield Of California employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Blue Shield Of California. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Blue Shield Of California?

58% of Blue Shield Of California employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Blue Shield Of California 3.7 out of 5 for work life balance, 3.5 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Blue Shield Of California?

Customer Service Representative (73) , Manager (51) , Director (46) , Senior Manager (46) , Program Manager (33) , Senior Business Analyst (33) , Business Analyst (32) , Project Manager (30) , Analyst (22) , Senior Project Manager (21) , Customer Service Representative (CSR) (16) , Executive Assistant (16) , Operations Supervisor (16) , Senior Program Manager (16) , Pharmacy Technician (14)

What are the pros of working at Blue Shield Of California according to real employee reviews?

"The offer many great benefits and they have been so accommodating while working from during this time." ((in 234 reviews)); "Great people to work for and with" ((in 180 reviews)); "good work/life balance (at least in my department)" ((in 152 reviews)); "Good Pay is alright to be honest" ((in 133 reviews)); "Great work from home environment ," ((in 63 reviews))

What are the cons of working at Blue Shield Of California according to real employee reviews?

"Poor management they pushback cases or don’t answer group chats" ((in 90 reviews)); "senior leadership+) due to lack of openings (not enough openings for generated interest)." ((in 73 reviews)); "Some managers don't engage their team at all for months and are shocked that the team isn't aware of changes in projects or policies." ((in 70 reviews)); "Current upper management does not think it is appropriate to promote people who know the process and have some leadership skills and could be mentored." ((in 38 reviews)); "There was no training on the health plans I was marketing" ((in 29 reviews))

What are employees saying about Blue Shield Of California layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Blue Shield Of California layoffs and their outlook for job security at Blue Shield Of California in 2026.

What are the top reviewed Blue Shield Of California locations?

San Francisco , El Dorado Hills , Oakland , Rancho Cordova , Lodi , Los Angeles , Woodland Hills , Sacramento , Redding , San Diego , Monterey Park , El Dorado , Long Beach , Costa Mesa , California City , El Segundo , Folsom , California , Stockton , New York , Walnut Creek , El Dorado Hls , Redwood City , Chico , Orange , Palmdale , Winnetka , Roseville , Monterey , South San Francisco

Blue Shield Of California reviews

3.6

58% would recommend to a friend

(2,048 total reviews)

Mike Stuart

59% approve of CEO

47% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Work/Life balance

3.5

Culture & values

3.5

Compensation and benefits

3.1

Career opportunities

3.0

Senior management

Blue Shield Of California has an employee rating of 3.6 out of 5 stars, based on 2,048 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Blue Shield Of California employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

1.0

Aug 21, 2020

Racism - Black Women Where do I Begin?

Senior program manager

Recommend

CEO approval

Business Outlook

Pros

It's a stepping stone. Don't stay. This organization could be an amazing place to work. Actually, it is if you are not Black. If there was accountability and some real management training we could bring our best selves to work for the millions of members and providers in the network.

Cons

1. RACISM 2. When you encounter racism, neither your manager, nor skip level manager, nor HR will help you - only by taking a leave of absence will you be able to save yourself. You may come to find out your manager is racist - even if they hired you. 3. You have to work in California - so if you need to evacuate from the fires or want to work out of state ex. be with your family - this company will NOT support you. They'll provide you with Telehealth though... 4. If you are Black, HR will allow managers to continually micromanage and bully you. You may need to provide daily email updates. They will be permitted to abuse you and deny your rightful compensation. It's worse if they know you don't have a support system, husband, wife, etc. b/c they will prey on you. 5. An indifferent HR department who will let you suffer until your mental and physical health are damaged almost beyond repair. 6. If you're Black, you will not be promoted as quickly as other groups at the company. Be prepared to sit back and watch everyone else receive praise, additional compensation, leadership projects etc. 7. The behavior is NOT random. It is pervasive within the organization. 8. You will learn how horrible this place is within the first 3-4 months, despite their Great Place to Work certification. To understand this, you have to understand who works for the company. It is NOT as diverse as the marketing materials suggest. 9. NO ACCOUNTABILITY 10. You'll be subject to reviews that lack details and professionalism. Managers will not tie reviews to metrics, this way it's easier for them to say that they don't like your work and either fire you or bully you until you quit.

Blue Shield Of California Response

5y

Thank you for leaving your feedback. Your comments are shocking and do not represent the experience that the vast majority of our employees have. We take your comments very seriously - please contact us immediately to discuss your concerns so that they may be promptly investigated. Thank you, Margaret.Murn@blueshieldca.com

2.0

Aug 23, 2019

Lots of potential - But very dysfunctional

Director

Recommend

CEO approval

Business Outlook

Pros

Great mission. Gives back to the community. Flexible thinking. I believe they really want to do something special.

Cons

Ineffective HR and leadership allows toxic culture to fester. Allows bad behavior to exist. Concerns to HR/Leadership are made and then they go into a black hole. I think they lose a lot of people because high performers lose motivation because of the culture.

Blue Shield Of California Response

6y

Thanks for leaving your review. We have a work environment that does not tolerate inappropriate or unprofessional behavior. We want everyone to be able to be themselves at work and bring their best performance. Please reach out to me so that we can address your feedback. I'm at marie.romero@blueshieldca.com.

2.0

Mar 20, 2019

Change from the top does not filter down

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

All the perks of a larger org. Flexible and steady working hours. Possible to thrive in a cross functional team with a focused goal and approved budget.

Cons

Culture - lot of disrespect, lack of transparency, many leaders do not ‘walk’ the talk.

Blue Shield Of California Response

7y

Thank you for sharing your thoughts. We take pride in the fact that we strive to make Blue Shield a place where you feel respected and equal. We have an unwavering commitment to this, and it extends to every community we serve and all levels of our company. We have an Employee Relations Department which handles workplace concerns – please contact Margaret.Murn@blueshieldca.com if you would like to share directly. We would love to help you get some resolution.

Viewing 94 - 96 of 2,048 Reviews

Top companies for "Compensation and Benefits" near you

Liberty Mutual Insurance

3.8★Compensation & Benefits

Progressive Insurance

3.9★Compensation & Benefits

USAA

3.8★Compensation & Benefits

Travelers

4.2★Compensation & Benefits

Jobs at Blue Shield Of California

Data Engineer, Senior

Director, Enterprise Delivery

Director, Technology Transformation

Director, Strategic Planning and Performance

Platform Administrator, Consultant